Program Supervisor II – Central File Coordination - Parole Division (713447)

Organization: PAROLE DIVISION

Primary Location: United States-Texas-AUSTIN

Job: Office and Administrative Support

Employee Status: Regular

Schedule: Full-time

Travel No

Salary/Salary Range: $4, Ret 2.5% Less) Pay Basis: Monthly

Hazardous duty/Longevity Pay: Longevity Pay

Training Academy: No

Work Site Visits: No

Study Material: No

Overtime Status: Non-exempt

Job Posting: Dec 8, 2025, 12:00:00 AM

Closing Date: Dec 17, 2025, 11:59:00 PM

JOB SUMMARY

Performs moderately complex administrative and supervisory program work. Work involves assisting in establishing program goals and objectives; assisting in developing program guidelines, policies, and procedures; assisting in developing schedules, priorities, and standards for achieving program goals; assisting in evaluating program activities; and supervising the work of others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Plans, implements, coordinates, monitors, and evaluates offender review and release program operations; assists in the development of program guidelines, policies, procedures, rules, and regulations; ensures compliance with program policies and procedures; monitors caseloads to ensure compliance with conditions of parole; and conducts quality assurance reviews.

B. Assists in program analyses and research studies; and prepares and reviews reports on the effectiveness of program activities and makes appropriate recommendations.

C. Confers with offenders, parolees, law enforcement, and other governmental agencies; assists in conducting special investigations regarding offender-related information and problem solves assigned program related concerns.

D. Assists in the preparation of training and procedural manuals, educational materials, and program information; assists in the preparation of administrative reports, studies, specialized research projects, and program budget requests; and assists in maintaining a database to generate statistical reports.

E. Performs criminal information searches and retrieval using Texas Department of Public Safety criminal history system access.

F. Supervises the work of others; and provides technical assistance and training in the program area.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED.

2. Three years full-time, wage-earning case processing, customer service, clerical, administrative support, technical program support, or operational support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.

3. One year full-time, wage-earning experience in the supervision of employees.

4.Bachelor's degree from a college or university accredited by an organization recognized by the CHEA or by the USDE preferred.

• Must have or be able to obtain a certificate of course completion for the Texas Law Enforcement Telecommunications System (TLETS) policy and procedures training from the Texas Department of Public Safety within six months of employment date.

Must meet and maintain TLETS access eligibility for continued employment in position. For details see:

B. Knowledge and Skills

1. Knowledge of the principles and practices of public administration and management.

2. Knowledge of applicable state and federal laws, rules, regulations, and statutes.

3. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.

4. Skill to establish goals and objectives.

5. Skill to conduct interviews and prepare technical reports.

6. Skill to communicate ideas and instructions clearly and concisely.

7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.

8. Skill to interpret and apply rules, regulations, policies, and procedures.

9. Skill in problem-solving techniques.

10. Skill in the use of computers and related equipment in a stand-alone or local area network environment.

11. Skill to develop and evaluate administrative policies and procedures.

12. Skill to review technical data and prepare technical reports.

13. Skill to prepare and maintain accurate records, files, and reports.

14. Skill to train and supervise the work of others.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Additional Information

Please note that applications submitted via handwritten forms, email, mail, or fax will not
be accepted. Your job application must be completely filled out and include all
employment, do not limit employment to the past 10-15 years. Your application must
contain complete job histories, which include job titles, name of employer, dates of
employment, supervisor's name and phone number, and a description of duties
performed, and whether it was full-time or part-time and hours per week. If any of this
information is not provided, your application may be rejected as incomplete
If you are scheduled for an interview and require any reasonable accommodation in our
interview process, please inform the hiring representative who contacts you to schedule
your interview. Whenever possible, please give the hiring representative sufficient time
to consider and respond to your request.
Only candidates selected for an interview will be contacted.

• Outside applicants will be required to submit to pre-employment drug testing as a

condition of employment.*
Questions regarding this posting may be directed to:

Sharon Bayliff
Human Resources Headquarters
2 Financial Plaza, STE 600
Huntsville, TX 77340
PH
EMAIL

Military Occupation Specialty Code

The following Military Occupational Specialty codes are generally applicable to this
position. Applicants must fully complete the summary of experience to determine if
minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office

EEO Statement

The State of Texas is an Equal Opportunity Employer and does not discriminate on the
basis of race, color, national origin, sex, religion, age or disability in employment or the
provision of services. You may make copies of this application and enter different
position titles, but each copy must be signed. Resumes will not be accepted in lieu of
applications, unless specifically stated in the job vacancy notice.