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Night AuditBloom Mississauga, A Tapestry Collection by HiltonCanada

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Night Audit

Bloom Mississauga, A Tapestry Collection by Hilton
  • CA
    Canada
  • CA
    Canada

À propos

Bloom Mississauga A Tapestry Collection by Hilton is currently hiring a Front Desk Night Audit (Part-Time) to join our dynamic team.

Reporting to the Front Office Manager or designate:

  • Demonstrates Knowledge of OnQ , Hilton's property Management System
  • Provides excellent customer service to all guests; helping to increase guest scores with every interaction
  • Welcomes and greets all guests, and executes check-in and check-out procedures
  • Answers guest inquiries and provide assistance in a professional manner
  • Answers all incoming phone calls and processes new reservations
  • Accurately follows all cash handling procedures
  • Adheres to all department and Company policies and procedures
  • Ensures guest security by proper handling of guest room keys and personal information
  • Administers all night audit functions
  • Balances all revenue and settlement accounts nightly
  • Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures
  • Maintains files and resets the system for the next day of operations
  • Follows up on guest requests and resolves problems promptly
  • Performs any other job-related duties as assigned

What We are Looking for...

  • Hilton Hotels ONQ PMS knowledge is required
  • Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner
  • Organized and able to work in a fast-paced, multi-tasking environment
  • Proficient in using a computer, good knowledge of excel and basic accounting principles
  • Excellent communications skills, written and oral
  • Works well under pressure in a changing environment
  • Ability to work with minimal supervision
  • Able to stand for an 8-hour shift

Job Type: Part-time

Benefits:

  • Flexible schedule

Work Location: In person

  • Canada

Compétences linguistiques

  • English
Avis aux utilisateurs

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