Human Resources Supervisor

About The Company
Metropolis Holding Ltd. is a reputable organization specializing in the janitorial and cleaning service industry. Committed to excellence and innovation, the company provides high-quality cleaning solutions to a diverse client base across British Columbia. With a focus on employee development, safety, and customer satisfaction, Metropolis Holding strives to maintain its position as a leader in the industry. The organization values integrity, teamwork, and continuous improvement, fostering a dynamic work environment that encourages professional growth and operational excellence.

About The Role
The Human Resources Supervisor role at Metropolis Holding offers an exciting opportunity for a dedicated professional to lead HR initiatives within the organization. This full-time, permanent position involves collaborating closely with management to identify training and development needs, overseeing the hiring process, and ensuring staff receive appropriate training to excel in their roles. The supervisor will be instrumental in developing and refining job descriptions, salary structures, and performance evaluation methods to promote fairness and transparency. Additionally, this role involves enforcing company policies, managing disciplinary processes, and addressing workplace conflicts to foster a respectful and productive environment. The HR Supervisor will also oversee employee benefits, support programs, and safety practices, ensuring compliance with industry standards and internal policies. The position requires a proactive individual capable of organizing performance evaluations, providing constructive feedback, and maintaining accurate employee records. The ideal candidate will be a strategic thinker with excellent communication skills, dedicated to supporting both employer and staff in understanding policies and compensation plans, thereby promoting a positive and engaging workplace culture.

Qualifications
The successful candidate must have completed secondary school education at a minimum. Post-secondary education in human resources management or a related field is required, providing a solid foundation in HR principles and practices. Relevant experience in supervising HR functions, particularly within the janitorial or service industry, is highly desirable. Strong knowledge of employment laws, safety regulations, and employee benefits management is essential. The candidate should possess excellent interpersonal and communication skills, with the ability to handle sensitive situations professionally. Organizational skills, attention to detail, and proficiency in data management systems are critical for maintaining accurate employee records. A proactive approach to problem-solving, leadership capabilities, and the ability to work collaboratively with diverse teams are important attributes for this role.

Responsibilities
The HR Supervisor will be responsible for a wide range of duties, including:

• Collaborating with management to identify and address training and development needs within the organization.
• Supervising the recruitment process to attract qualified candidates and ensuring proper onboarding procedures.
• Developing and maintaining clear job descriptions, salary structures, and performance evaluation methods to promote fairness and transparency.
• Enforcing company policies and leading disciplinary actions when necessary to uphold workplace standards.
• Handling workplace conflicts, grievances, and complaints, offering effective solutions to maintain a harmonious environment.
• Overseeing employee pay, benefits, and support programs to ensure equitable treatment and opportunities for all staff.
• Organizing and conducting performance evaluations, providing constructive feedback to support employee growth.
• Facilitating understanding of company policies, compensation plans, and safety procedures among employees and management.
• Maintaining accurate employee data through effective record-keeping systems, ensuring timely updates and data integrity.
• Proposing improvements to employee benefits, health programs, and safety practices to enhance employee well-being and organizational compliance.

Benefits
Metropolis Holding offers a comprehensive benefits package designed to support the health, well-being, and professional growth of its employees. This includes competitive salary packages, health and dental insurance, and support programs aimed at fostering a healthy work-life balance. The organization also provides opportunities for ongoing training and development, encouraging employees to enhance their skills and advance their careers. Employees benefit from a collaborative and respectful work environment, with policies in place to promote safety and fairness. Additionally, the company values employee input and strives to create a workplace where everyone feels valued and empowered to contribute to the organization's success.

Equal Opportunity

Metropolis Holding Ltd. is an equal opportunity employer. We are committed to fostering an inclusive workplace that values diversity and promotes fairness. We do not discriminate based on race, ethnicity, gender, age, disability, religion, or any other protected characteristic. All qualified candidates are encouraged to apply, and we are dedicated to providing equal employment opportunities to all individuals. Our goal is to create a welcoming environment where every employee can thrive and contribute to our ongoing success.