Store Operations Manager

As a dynamic leader, you will oversee daily store operations, ensuring profitability and adhering to expense control measures. You will be responsible for buying, merchandising, labor management, regulatory compliance, and special projects assigned by the Team Leader.

You will also lead and develop Team Members, fostering a positive work environment and promoting teamwork, mutual respect, and exceptional morale. Additionally, you will maintain awareness of customer flows and needs, directing Team Members as necessary to satisfy and delight customers.

• Develop and maintain creative store layouts and product merchandising strategies.

• Work with the Team Leader to achieve sales, purchasing, and labor targets.

• Assist the Team Leader in analyzing sales reports and labor performance.

• Demonstrate advanced product knowledge and stay up-to-date on new products.

• Maintain good vendor relationships, develop new vendors, and ensure accurate paperwork submission.

• Resolve team concerns and issues with the Team Leader's support.

• Function as the point person and departmental representative in the absence of the Team Leader.

• Set and achieve high standards of retail execution.

• Cultivate a positive environment of outstanding teamwork, mutual respect, and exceptional morale.

• Direct Team Members to satisfy and delight customers based on customer flow and needs.

• Select, train, develop, mentor, motivate, and counsel Team Members to sustain a high-performance team and minimize turnover.

• Conduct timely, thorough, and thoughtful performance evaluations.

• Consistently communicate and model WFM vision and goals.

• High energy, enthusiasm, and affinity for our products, core values, and company philosophy.

• Growth mindset towards greater responsibility and ownership.

• Desire to coach and mentor others for growth.

• Excellent interpersonal, motivational, team building, and customer relationship skills.

• Ability to teach others in a positive and constructive manner.

• Thorough product knowledge.

• Advanced knowledge of regulatory and safety policies and procedures.

• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.

• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.

• Proficiency with email, Microsoft Office, and operations-related applications.

We offer a comprehensive benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs. Eligibility is determined under the terms of the applicable Whole Benefits plan at the date of hire.

At our organization, we strive to create an inclusive environment that values diversity, equity, and inclusion. We promote equal employment opportunity for all Team Members and candidates, regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We hire and promote individuals solely based on qualifications for the position to be filled and business needs.