Prepared Foods Team Member - Food Nourishment Specialist

A career at our company is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

• Assist with production for all Prepared Foods venues.
• E nsure all prepared foods are properly labeled, dated, initialed, covered, and rotated.
• Ensure product meets guidelines for quality and preparation.
• Document waste and spoilage using appropriate forms.
• Ensure product production is performed using correct measuring devices and all recipes are followed.
• Help customers understand the difference between our products and those at conventional stores.
• Ensure that walk-ins and freezers are kept clean and well-organized.
• Arrive on time, appropriately groomed, dressed, and ready to work; work all scheduled shifts and attend required trainings and meetings.
• Provide excellent customer service, address needs of customers in a timely and effective manner, and model suggestive selling techniques; answer phones and pages promptly and courteously.

• Thorough product knowledge.
• Ability to make an adequate number of recipes per shift based on batch size.
• Capacity to access information about market conditions and communicate it to customers.
• Understanding of spoilage and supply waste and its impact on department profits.
• Working knowledge and application of merchandising expectations within the department.
• Strong communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow colleagues, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and colleagues.
• Ability to follow directions and procedures; effective time management and organizational skills.
• Passion for natural foods and our mission.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with quality goals.

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Important Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.