Quality Assurance ManagerCalisen Metering • Wigan, England, United Kingdom
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Quality Assurance Manager
Calisen Metering
- Wigan, England, United Kingdom
- Wigan, England, United Kingdom
À propos
We are growing our field operations team and are now looking for a skilled Quality Assurance Manager to help us maintain exceptional installation standards and deliver safe, compliant and high‑quality work for our customers and partners.
The Role As our Quality Assurance Manager, you will lead the development, implementation and continuous improvement of our installation quality assurance strategy. Your work will ensure that both our direct labour and subcontractor teams consistently meet regulatory requirements, industry standards and Calisen’s own high expectations for safety and quality.
Managing a team of Senior Meter Technicians (SMTs), you will oversee end‑to‑end audits, coach teams, support compliance activity and work closely with technical, safety and training colleagues to ensure quality is embedded throughout our operations.
This is a key role in shaping installation standards across Calisen’s metering activities.
Key Responsibilities
Develop and implement quality assurance strategies, systems and processes across metering installation activities
Monitor compliance with industry regulations, standards and Safe Systems of Work
Lead the planning and execution of audits and inspections for both direct labour and subcontractor workforces
Identify non‑conformances and lead corrective and preventative action plans
Collaborate with Learning & Development to support training programmes for technical teams and subcontractors
Produce accurate documentation, reporting and performance metrics for internal and external stakeholders
Manage and motivate a team of ~20 Senior Meter Technicians
Work closely with Technical Managers, H&S teams, Field Operations, Training Academy and third‑party audit providers
About You You’ll thrive in this role if you are proactive, detail‑driven and passionate about embedding a culture of quality and safety.
Essential Skills & Experience
Strong understanding of the utility metering industry, including relevant standards and regulations
Experience in quality assurance or quality management (preferably energy, metering, construction or renewables)
Proven ability to implement quality strategies and run robust audit programmes
Skilled in managing subcontractors and ensuring compliance
Excellent communication skills with the ability to influence at all levels
Strong organisational, leadership and decision‑making skills
Experience leading continuous improvement initiatives
3>Desirable
Degree in Engineering, Quality Management or related discipline
Professional QA / QM certifications (e.g., Six Sigma, ISO 9001)
Experience compiling and presenting operational quality reports
What We’re Looking For
Flexible and adaptable
Customer‑focused and proactive
Detail‑oriented with strong accuracy
Enthusiastic and self‑motivated leader
What You’ll Get
Competitive Salary : £52,000-56,000 per annum, with our annual salary review ensuring your efforts are always rewarded.
Birthday Off : Celebrate your day, on us!
Life Assurance : Protection for you and your loved ones (4× your salary).
Enhanced Maternity & Paternity Leave : Supporting you through life’s biggest moments.
My Rewards Platform : Discounts from hundreds of top retailers, just for being part of the team.
22 Days Holiday : Plus bank holidays. Increases with service.
Company Sick Pay : Supporting you during unexpected health challenges.
Pension Plan : Secure your future with our robust pension scheme.
Electric Vehicle Salary Sacrifice Scheme : Drive into a greener future.
Medicash Benefits Program : Enjoy discounts, claim back on health expenses, and more.
24 / 7 Employee Assistance Plan : Because your mental health matters.
Professional Growth Opportunities : Join a rapidly expanding market leader where your career can thrive.
All successful candidates must pass a criminal record check, provide us with 5 years’ work references, and prove their eligibility to work in the UK.
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Compétences linguistiques
- English
Avis aux utilisateurs
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