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À propos
This role follows a hybrid work schedule and you will report to a Manager of Product & Customer Research.
You will:
Take complex, open-ended problems, clarify the scope, create a rigorous research plan, and execute with timely product impact
Initiate and lead research efforts end-to-end, taking full accountability for a product area's strategic research roadmap and engaging key stakeholder partners along the way
Apply comprehensive mixed methods UX research expertise to generate authoritative insights that proactively identify opportunities for product strategy evolution and influence product decisions
Act as a strong strategic partner to design, product management, and engineering leaders, clearly articulating a research point of view and coordinating efforts across multiple teams
Set the bar for high-impact research quality, contribute to research operations and best practice documentation, providing informal and formal mentorship
Coordinate the production of highly actionable insights, translating complex data into compelling narratives, visuals, and frameworks that actively influence key decision-makers on the future product direction
You have:
5+ years of industry experience conducting end-to-end user research leveraging mixed methods (qualitative and quantitative) in a professional context
Demonstrated ability to select, execute, and interpret insights from a wide range of methods (e.g., field studies, interviews, surveys, server logs, benchmark studies)
Track record of owning and successfully completing large-scale, complex projects that resulted in significant, measurable influence on product or project direction
Proven experience demonstrating leadership by creating new research questions and organizing the processes and people required to answer them
Experience conducting research on highly technical, emerging products or complex systems with technical teams (e.g., engineering, science, systems)
BA/BS degree in a Behavioral Science, Human Computer Interaction, or other related UX research field, or equivalent practical experience
We prefer:
M.A./M.S./Ph.D. (in progress or completed) in a social science field, Human Factors, or similar
Experience with advanced survey design, quantitative analysis, and data visualization using tools like R/Python and SQL
Experience in formally mentoring individual researchers and/or leading internal efforts to evolve the UX research discipline
Portfolio demonstrating experience in taking on and structuring research problems in increasingly complex or novel domains or user populations
Experience supporting a large organization, complex portfolio of products, and network of stakeholders on a small team or as the sole researcher for a domain
Contributed to evolving the discipline of UX research outside of the immediate organization (e.g., conferences, publications, industry participation)
Travel requirement:
Up to 30% based on research needs
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $196,000—$248,000 USD
Compétences linguistiques
- English
Avis aux utilisateurs
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