Claims Performance Analytics LeadDirect Line Group • Leeds, England, United Kingdom
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Claims Performance Analytics Lead
Direct Line Group
- Leeds, England, United Kingdom
- Leeds, England, United Kingdom
À propos
Claims Performance Analytics Lead
who will join our Claims Analytics team on a full-time, permanent basis. This is a
hybrid opportunity
with
two Leeds office days a week. Salary range: £45k-£65k In 2024, Direct Line Group (DLG) incurred approximately
£2.9 billion
in Motor claims costs. As
Claims Performance Analytics Lead , you'll play a critical role in helping us understand, analyse, and influence the drivers behind these costs-from frequency and type of claims to their overall severity. We're not just looking for someone who can crunch numbers-we need a strategic thinker who can
turn complex data into meaningful insight
and use it to drive high-impact decisions across the business. If you combine strong technical ability with leadership skills and a passion for performance improvement, this could be your next big move. What you'll be doing: Own and evolve
complex forecasting models that predict future claims trends and behaviours
Deliver clear, compelling analysis
that shapes business strategy and supports key decision-making at the highest levels (including CEO, CFO, and SLT)
Collaborate with cross-functional teams
to deliver analytics-driven solutions to key challenges across Claims and the wider business
Use advanced
SQL and statistical techniques
to interrogate datasets and identify performance trends, cost drivers, and improvement opportunities
Spot opportunities for cost savings
and operational efficiency, helping to strengthen our bottom line
Lead a culture of curiosity and continuous improvement, challenging existing practices with data-backed insight
Support and mentor junior analysts , helping to grow technical capability and analytical excellence across the team
What we're looking for: Deep analytical expertise , with a strong numerical foundation and a passion for using data to solve real business problems
Advanced
SQL coding skills
and experience working with large datasets using statistical or predictive techniques
Proficiency in data visualisation tools such as
Tableau
(or similar), with the ability to tell stories through data
Proven
forecasting and modelling experience , ideally in a financial services or insurance environment
Ability to
communicate complex data
in a clear, engaging way to senior stakeholders and non-technical audiences
Excellent relationship management and stakeholder influencing skills
Proficient in Microsoft Office, particularly
Excel and PowerPoint
A naturally
curious, innovative mindset , constantly seeking better ways of working
People management experience preferred -or the ambition to step into a leadership role and develop others
What we'll give you in return: We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include: 9% employer contributed pension 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Up to 10% annual bonus 25 days holiday (rising by 1 each year to 28) + bank holidays and option to buy or sell up to 5 days Additional optional Health and Dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. Buy as you earn share scheme Employee discounts and cashback Plus many more Ways of Working Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process, please reach out to us and we can discuss how we can support you with this. We want everyone to get the most out of their time at DLG. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best - whatever that looks like - and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live. Be yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you. Working hours:
35 hours a week Monday- Friday (shift patterns can be discussed) #LI-GY
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Compétences linguistiques
- English
Avis aux utilisateurs
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