Information Technology Support EngineerSkillfinder International • Glasgow, Scotland, United Kingdom

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Information Technology Support Engineer

Skillfinder International

Glasgow, Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

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À propos

Direct message the job poster from Skillfinder International Technology Support Engineer Contract position Glasgow onsite Responsibilities: As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components and ensuring operational stability. Your day-to-day activities will include creating and implementing Requests for Change and updating knowledge base articles to support effective troubleshooting. You are expected to perform independently and become a subject matter expert. Active participation and contribution in team discussions are required, along with providing solutions to work-related problems. Advanced proficiency in Active Directory is required. Advanced proficiency in Customer Technical Support, Incident Management, Problem Management, and IT Troubleshooting is suggested. Develop and maintain strong relationships with vendors to facilitate effective issue resolution. Proactively identify potential issues and implement preventive measures to enhance system stability. Create comprehensive documentation for processes and procedures to support team knowledge sharing. Engage in continuous learning to stay updated on industry trends and best practices in technology support. Assist in training and mentoring new team members to foster a collaborative work environment. Skills: Active Directory Customer technical support IT Troubleshooting Please only apply if you have a valid work permit for UK Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Engineering and Information Technology Referrals increase your chances of interviewing at Skillfinder International by 2x Sign in to set job alerts for “Information Technology Support Engineer” roles.
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Glasgow, Scotland, United Kingdom

Compétences linguistiques

English

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