Sales and ServiceArthur J. Gallagher & Co. (AJG) • Stretford, England, United Kingdom
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Sales and Service
Arthur J. Gallagher & Co. (AJG)
- Stretford, England, United Kingdom
- Stretford, England, United Kingdom
À propos
Overview We’re expanding our team, and looking to hire customer-focused people to join our Stretford Office. Although you will be dealing with sales, we pride ourselves on sales through customer service, putting the customer at the heart of what we do. It’ll be your job to make sure they have a great experience, and get details of the best insurance package which meets their needs.
No previous insurance experience is required, all training is provided
How you’ll make an impact
During your first few weeks, you’ll be in our training academy where we’ll give you all the training you need to be a huge success in your new career! This training includes things like insurance fundamentals, the handling of insurance policies, systems and process training. To help progress your career further with us, we also offer an excellent progression programme as well as fully funded professional insurance qualifications (CII). In this role, you can expect to help people with a wide range of queries such as setting up insurance policies and capturing information, whilst guiding each customer through their individual needs.
Day-to-Day Responsibilities
Create insurance quotes and renewals over the phone to provide the best price for our customers, making sure you recommend the right type of cover - always keeping your customers' interests at heart
Look for all opportunities to upsell or cross-sell our range of products depending on the customers’ needs
Make and answer calls from customers and clients to gather information, provide updates, and talk through any concerns or questions they may have
Leave the customer happy, with a positive lasting impression and an extraordinary feeling about our products and services
Balance multiple tasks at the same time, utilising a range of systems and working in a supportive, friendly, and agile team
About You
Ability to explain complex language in simple terms, either in writing and/or over the phone
Attention to detail because you’ll need to accurately review and assess documentation
Empathy and the ability to remain calm and composed when dealing with customers
Customer service skills to provide a positive experience for customers throughout
Computer literate
GCSEs, or equivalent including English and Maths
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, we’ll cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance
Other benefits include:
Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally
Season ticket loan
Access to a discounted voucher portal to save money on your weekly shop or next big purchase
Emergency back-up family care
And many more…
We value inclusion and diversity Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. If you require reasonable adjustments to your application, please get in touch with
TAGlobalSupport@ajg.com .
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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Compétences linguistiques
- English
Avis aux utilisateurs
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