Network Engineer
Hampshire Trust Bank
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Head Office, London
Hours:
Monday to Friday, 9:00am-5:30pm
Working Pattern:
Hybrid (50 / 50)
Reports to:
Network Team Manager
Department:
Information Technology - Network Team
About the Role We're seeking a skilled and proactive Network Engineer to join our delivery-focused Network Team. You'll be responsible for designing, implementing, securing, and supporting HTB's network infrastructure across firewalls, routing & switching, voice, video, and load balancers. This is a hands-on role where you'll ensure resilience, availability, and security of systems that underpin the bank's growth.
Key Responsibilities
Resolve tickets at first contact in line with SLA targets
Proactively manage open tickets, ensuring timely updates and closure
Troubleshoot and resolve hardware, software, and connectivity issues
Perform daily system checks and escalate abnormalities
Create and maintain SOPs and knowledge base articles
Track hardware / software lifecycle in the CMDB (EoL, EoS, contracts)
Deliver end-to-end network solutions aligned with business and security standards
Maintain network security against internal and external threats
Monitor and manage network performance for resilience and availability
Participate in projects, ensuring successful implementation
Identify opportunities for automation and optimisation (e.g., Network Automation, DevOps)
Document and maintain accurate diagrams and configurations
What We're Looking For
Degree-level qualification or relevant work experience
Cisco CCNP minimum, with strong Data Centre / WAN / LAN expertise
Experience with Palo Alto / Cisco Firepower firewalls, routers, and switches
Routing protocols (OSPF, BGP) and Cisco ISE Radius / DOT1X
Cloud experience (Azure, AWS, Cloudflare)
Knowledge of IPT / VoIP solutions
Cisco ACI & DNA, SD-WAN, and load balancing solutions
Monitoring tools (SolarWinds, PRTG, CheckMK)
Remote Access / VPN technologies and two-factor authentication
Network automation and DevOps knowledge
Competencies & Attributes
Customer-centric mindset with empathy and professionalism
Strong communication skills (verbal and written)
Solid technical aptitude and problem-solving ability
Self-motivated, adaptable, and eager to learn
Ownership and accountability for end-to-end issue resolution
Excellent time management and attention to detail
Collaborative team player with resilience under pressure
Professionalism, integrity, and career ambition to progress within IT
Benefits
Competitive remuneration
Discretionary annual bonus
Annual pay review
Private Medical Insurance (Bupa)
Mental health & wellbeing support via YuLife & Bupa
25 days annual leave (increasing with service) + Holiday Buy Scheme
Cycle to Work Scheme & Green Car Scheme
Enhanced family leave policies
Study support & professional membership
Hybrid working (50 / 50 split)
YuLife Rewards - discounts on retail, lifestyle & experiences
Pension scheme - 8% employer contribution (non-contributory)
Interest-free season ticket loan
Annual volunteering day & Net Zero employer commitment
If you're ready to take ownership of HTB's network infrastructure and thrive in a dynamic environment, we'd love to hear from you.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.