Front of House Manager

A Taste of Britain | Wayne, PA

Lead with hospitality. Work with purpose. Go home for dinner.

A Taste of Britain is a beloved, long-standing tea room, restaurant, retail shop, and catering business on Philadelphia's Main Line. For over 30 years, we've been known for gracious hospitality, high standards, and a warm, welcoming guest experience.

We are currently seeking a Front of House Manager to join our professional leadership team — someone who takes pride in service excellence, leads with calm confidence, and values a healthy, balanced work life.

This is not a late-night, high-drama restaurant job.

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  Daytime Hours – No late nights, no bar scene

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  Excellent Work/Life Balance – Consistent schedules, sane expectations

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  Professional, Drama-Free Culture – Kind, accountable, respectful team

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  Pleasant, Loyal Guests – Many long-time regulars who value hospitality

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  Established Brand – 30+ years of community trust and tradition

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  Health Benefits Available

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  Leadership Role – Real influence, not just "putting out fires"

The Front of House Manager is responsible for leading daily dining room operations while upholding A Taste of Britain's Core Values of Hospitality, Excellence, Accountability, Integrity, and Joy.

You will:

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  Lead, coach, and support a team of servers, hosts, and bussers

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  Set the tone on the floor — calm, organized, guest-focused

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  Ensure consistent service standards and memorable guest experiences

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  Oversee reservations, floor flow, pacing, and service execution

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  Conduct pre-shift briefings and end-of-day debriefs

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  Model professionalism, warmth, and attention to detail

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  Reporting to AGM and work closely with GM, Ownership and the Kitchen Leadership Team

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  Help train and develop future leaders within the organization

You might be a great fit if you:

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  Have prior FOH management or strong supervisory experience

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  Take pride in hospitality and service details

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  Lead by example and don't need constant oversight

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  Communicate clearly, respectfully, and professionally

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  Enjoy building a strong team culture

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  Prefer structure, standards, and consistency over chaos

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  Want a long-term role with a stable, values-driven business

This role is not a fit if you:

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  Thrive on late nights, bar culture, or high-drama environments

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  Prefer "winging it" over standards, routines, and systems

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  Struggle with accountability, routines, and follow-through

Our mission is simple:
"To surprise and delight enough people every day, to become America's favorite tea room."

We believe great hospitality starts with taking care of our people first — creating an environment where professionals can do meaningful work, grow as leaders, and still have a life outside the restaurant.

If this sounds like the kind of place — and role — you've been looking for, we'd love to hear from you.

Please submit your resume and a brief note telling us why this opportunity speaks to you.