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Senior Content Designer
ETTravel
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Senior Content Designer
role at
ETTravel .
Overview It's an exciting period of growth for the company. That's why we need someone who sees the product through our users' eyes, manages business needs, and will champion the importance of Content Design as an essential part of a product team. Someone who can bring creativity and clarity to every touchpoint and can turn complex concepts into something simple, human, and engaging.
Responsibilities
You're comfortable coming up with solutions and new processes, challenging ways of working while also listening in order to understand and serve business needs.
You thrive in a fast-paced, growth-focused environment.
You're confident explaining your hypotheses and the process behind your decisions.
You're happy to run workshops, crits, and reviews to not only improve your own work but the work of your peers as well.
Lead by example—sharing work and critiquing others based on business needs, user needs and best practices.
Collaborate well with Product Management, Product Design, Analysts, Research, Engineering etc.
Communicate effectively in planning and prioritization, both on your product team and on the Content Design team.
Continue seeking opportunities to help improve business, experience, workflows or process.
Have a passion for Content Design and the value it brings to the design process.
What You'll Be Doing
Empower women, girls, and people who menstruate to better understand their bodies and be on top of their health through exceptional content design.
Advocate for Content Design both on your team and in the wider community.
Proactively seek areas for improvement, working with all content disciplines and across other product streams to find solutions.
Work closely with Localisation to ensure messaging and tone of voice is kept consistent across markets.
Evangelise for human-centred design, readability, accessibility and creativity.
Help other Content Designers develop their skills by sharing best practice, collaboration, and training.
Collaborate closely with Product designers to co-design concepts that improve user experience.
Collaborate closely with UX researchers and data analysts and use data-driven insights to design exceptional user-centered experiences that meet user needs and drive business success.
Support product managers and design leads to shape initiatives and define the roadmap.
Evolve design concepts and user journeys from early-stage prototypes to high-fidelity mock-ups.
Conduct heuristic evaluation of current end-to-end experience to identify areas for improvement and optimisation.
Run workshops, crits, and ideation sessions.
Your Experience Must have
Deep Content Design expertise and meticulous attention to detail: ability to simplify complexity and craft clear, engaging user experiences.
Commercial mindset: comfortable balancing user needs with business goals and understanding how content drives commercial impact.
Experience in writing and designing for conversion optimisation: confident experimenting, iterating, and using data to inform decisions.
Experience using ethical persuasion: recognise when and how to guide users toward action in an ethical, supportive way while meeting business needs.
Experience co-designing with product designers: proficiency in collaborative tools and contributing to prototypes and end-to-end journeys.
Exceptional communication and storytelling skills: articulate rationale, influence cross-functional partners, and advocate for Content Design at all levels.
Ability to work independently and proactively: create clarity, make progress in ambiguity, and drive work forward without close supervision.
Strong stakeholder management skills: manage multiple inputs, prioritise effectively and distinguish essential feedback from personal preference.
A portfolio demonstrating measurable impact: showcase work that improved user experience, drove metrics, or delivered meaningful outcomes.
How We Work We're a mission‑led, product‑driven team. We move fast, stay focused and take ownership from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.
You'll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.
What You'll Get
Competitive salary and annual reviews.
Opportunity to participate in Flo's performance incentive scheme.
Paid holiday, sick leave, and female health leave.
Enhanced parental leave and pay for maternity, paternity, same‑sex and adoptive parents.
Accelerated professional growth through world‑changing work and learning support.
Flexible office + home working, up to 2 months a year working abroad.
5‑week fully paid sabbatical at 5‑year Floversary.
Flo Premium for friends & family, plus more health, pension and wellbeing perks.
Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role nothing else. We're proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Marketing, Public Relations, and Writing/Editing
Industries Online Audio and Video Media
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Compétences linguistiques
- English
Avis aux utilisateurs
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