C&E Sales ExecutiveThe Belfry - Sales • Sutton Coldfield, England, United Kingdom
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C&E Sales Executive
The Belfry - Sales
- Sutton Coldfield, England, United Kingdom
- Sutton Coldfield, England, United Kingdom
À propos
The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking a new and exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, 149 additional bedrooms, a state‑of‑the‑art leisure club and a host of other enhancements that elevate the Belfry experience like never before.
We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.
The Sales Team The Belfry Hotel & Resort Sales Team won the miaList Best Sales and Marketing Team, a testament to their excellent customer relationships and results‑driven work ethics. Our sales office is a fast‑paced, supportive environment, with people who are passionate about delivering great service and achieving their potential.
About the role You will be responsible for supporting the sales team to achieve their targets in line with budget. The successful applicant will support the team by undertaking day‑to‑day enquiry handling and event co‑ordination, ensuring The Belfry standards are maintained.
Duties include:
Achieving sales targets in line with M&E budget. You will be responsible for:
SLAs for all stages of enquiry to contract
Communication of up‑to‑date pricing strategy to the team
Managing the sales team, including:
Supervising the enquiry handling process to ensure effective conversion rate
Monitoring event sales co‑ordinators performance and workload capacity
Analysing sales activity to inform business decisions by:
Providing regular financial reports to senior sales team (Daily & Weekly)
Contributing to budgeting process
Overseeing client contracts and paperwork to ensure compliant and up‑to‑date for events
About you Previous Sales experience is required.
We are looking for a Senior Sales Executive who has;
Worked within a hotel events department for a number of years
Experience with Delphi, Opera and Excel
Experience within a large conference hotel
Drive to deliver exceptional customer service to all clients at all times
Proven success in delivering individual conversion targets
Had responsibility for SLAs for all stages of enquiry to contract
Belfry Benefits Learning & Development We inspire and develop our team through on‑the‑job coaching & mentoring, in‑house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24‑hour GP services, and health cash‑plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing our appreciation We appreciate our team with our annual Belfry Awards, long‑service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort’s restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on‑the‑spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort‑wide levels to showcase our community contributions.
Our Values Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren’t just words; they’re the foundation of our culture and the essence of who we are.
If you’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Compensation: To be discussed
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Compétences linguistiques
- English
Avis aux utilisateurs
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