Senior Business Analyst – Financial ServicesIBM • London, England, United Kingdom
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Senior Business Analyst – Financial Services
IBM
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Senior Business Analyst – Financial Services
role at
IBM .
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever‑changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long‑term career growth and development opportunities in an environment that embraces your unique skills and experience.
We Offer
Many training opportunities from classroom to e‑learning, mentoring and coaching programs and the chance to gain industry‑recognized certifications
Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
Feedback and checkpoints throughout the year
Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
A culture where your ideas for growth and innovation are always welcome
Internal recognition programs for peer‑to‑peer appreciation as well as from manager to employees
Tools and policies to support your work‑life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme
More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Programme, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future
Your Role and Responsibilities We are seeking an experienced Senior Business Analyst with a strong background in financial services to join our team. This individual will lead the analysis and documentation of business requirements, particularly within banking, payments, wealth management, insurance, or related financial domains, and will facilitate collaboration between stakeholders and development teams to deliver high‑quality solutions.
Responsibilities
Gather, document, and analyse complex business requirements from diverse stakeholders within financial services operations, regulatory compliance, risk management, and customer experience functions.
Define project scope, objectives, and success criteria in collaboration with business leaders, product owners, and technical teams, ensuring alignment with financial industry standards and regulatory requirements.
Support cross‑functional teams in translating financial business needs—such as transaction processing, account management, and reporting—into functional and technical specifications.
Contribute to the creation of business cases, process flows, and user stories, with a focus on financial product workflows, payment processes, and compliance procedures.
Facilitate workshops, meetings, and training sessions to foster collaboration, knowledge sharing, and process improvements within financial service teams.
Obtain both functional and non‑functional requirements by conducting thorough requirement‑gathering sessions with business and technical stakeholders; document and map processes, including financial transaction lifecycles and reconciliation flows.
Work with stakeholders to investigate operational issues, analyse alternatives, and recommend optimal solutions that meet financial industry best practices.
Serve as a liaison between business stakeholders and technology teams, ensuring solutions meet financial regulations (e.g., AML, KYC, PCI‑DSS) and industry standards.
Partner with Project Managers to define scope, objectives, and deliverables for financial systems projects.
Preferred Education Bachelor's Degree
Required Technical and Professional Expertise As a Senior Business Analyst in the financial services domain, you will play a critical role in bridging business needs with technology solutions across areas such as banking operations, payments, regulatory compliance, risk management, and customer experience.
Preferred Technical and Professional Experience
Proven experience as a Business Analyst within Financial Services Sector projects, ideally in banking, payments, wealth management, insurance, or capital markets.
Strong analytical, problem‑solving, and critical‑thinking skills with the ability to interpret complex financial data and workflows.
Proficiency in tools such as Microsoft Visio (for process mapping), JIRA (for backlog management), and Confluence (for documentation and collaboration).
Excellent communication skills with the ability to translate technical concepts into business language and vice versa.
Preferred Business Analyst Certifications
Certified Business Analysis Professional (CBAP)
Certification of Competency in Business Analysis (CCBA)
Entry Certificate in Business Analysis (ECBA)
PMI Professional in Business Analysis (PMI‑PBA)
Agile Analysis Certification (AAC)
Certified Agile Business Analyst (CABA)
Lean Six Sigma Green Belt / Black Belt
BPM Certification
Chartered Financial Analyst (CFA)
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Research, Analyst, and Information Technology
Industries IT Services and IT Consulting
Location London, England, United Kingdom
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Compétences linguistiques
- English
Avis aux utilisateurs
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