After Sales Advisor (Fixed Term Contract)Birchwood Group • Chichester, England, United Kingdom
After Sales Advisor (Fixed Term Contract)
Birchwood Group
- Chichester, England, United Kingdom
- Chichester, England, United Kingdom
À propos
The Birchwood group have a reputation for delivering excellent customer service. Our Aftersales Team are looking for an After Sales Advisor, with a passion for providing exceptional levels of customer service to join them at our Kia dealership in Chichester.
Responsibilities
The administration of all aftersales requests i.e. job card preparation, bookings, quotes, parts orders via the Pinnacle DMS
Greeting customers and managing their vehicle progress through workshop
Ensuring accurate and proactive use of EVHC to achieve pre‑set targets
Ordering vehicle parts, ensuring timely delivery
Receiving of vehicle parts, confirming accuracy and quality control
Maintaining stock control of key parts
Ad hoc duties as required
Knowledge, Skills and Experience Required
Excellent verbal and written communication skills
Passion for delivering high levels of customer service
Ability to work with minimum supervision
Proven excellence as a team player
Competent with standard MS office packages
Ability to work within our Values
Package
12 month fixed term contract
Hours: 40 hours average per week – Monday to Friday – 08:00 to 17:00 / 09:00 to 18:00, Saturday 08:30 to 17:00 (1 in 3 – paid as overtime)
Holiday: 22 days per year + bank holidays
Benefits: Health cash plan, subsidised vehicle purchase and aftersales scheme (upon completion of probation)
We are an Equal Opportunities Employer We are an Equal Opportunities Employer. Due to the high volume of applications we receive, unfortunately, we are unable to contact each applicant individually regarding the status of their application. If you do not hear from us within 2 weeks, please assume you were unsuccessful on this occasion.
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Compétences linguistiques
- English
Avis aux utilisateurs
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