DBSL

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The EMEA DBS Service Leader will have responsibility for developing and driving the DBS roadmap in the EMEA service, driving the use of DBS fundamental and growth tools across all regions in Europe.

This position will act as a strategic partner and trusted advisor to the Service VP EMEA, supporting decision-making processes and contributing to the successful execution of key priorities.
The successful candidate must demonstrate strong communication, problem solving and process improvement capabilities in a commercial environment. The individual will need to influence and negotiate at all levels of the organization in service, R&D, sales and other functions.

In this role, you will have the opportunity to:

• Drive targeted, sustainable improvements impacting P&L and other metrics (CVDs, QDCI that are tied to Policy Deployment (PD) and Daily Management (DM) by leveraging DBS tools, consulting skills, and the change management process
• Assist EMEA service Leadership in driving Continuous Improvement and deloping of a DBS Roadmap (i.e., how to use the DBS tools to drive sustainable improvement in results)
• Directly provide formal and informal DBS training and coaching, including coaching of senior leaders and other DBSLs
• Facilitate other DBS training sessions when appropriate (other trainers and consultants from Danaher, Shingijutsu or other)
• Be an active Leader in PD and Daily Management reviews (as appropriate) and being the liaison with Global Service DBS
• Help Danaher continue the evolution of the DBS tools (main contact here is DBS Office or DBSO)
• Ensure successful kaizen events by installing and ensuring compliance to the kaizen process
• Promote and facilitate diagnosis of inefficiencies throughout the business, and provide expert counsel on appropriate DBS tools to eliminate them
• Improve DBS training and facilitation skills by pursuing certification in DBS tools (MBB process for self and others).Promote and facilitate associate development in various DBS tools and kaizen leadership
• Evaluate and approve Associates for DBS certification.
• Benchmark and incorporate best practices from other Danaher locations

The Person:

• BS or BA Degree in Business, Science or Engineering required; Master’s Degree preferred
• Appropriate practitioner experience in Service and post-sales support area.
• Ability to accurately assess key business metrics and situations from a “Customer Service Leadership” point of view
• Mastery of a variety of DBS tools (either Lean, Service Engine or Growth-related DBS Tools, depending on areas(s) they support) with superior training, consulting and influencing skills
• Proficient in a DBS environment, including Kaizen (continuous improvement) design and facilitation of Policy Deployment usage and specific DBS tools required in functions/areas supported. Demonstrated proficiency applying lean or growth principles in a variety of situations
• Excellent communication, interpersonal, organizational, active listening, project management and leadership skills with ability to work with cross-functional teams globally

Working Conditions:  

• This role can be located in all European Countries (UK, France, Spain, Italy, Portugal, Germany, Austria, Netherlands, Switzerland, etc..) is REMOTE based and require high intercultural agility as will lead a multicounty team of professionals  

• Travel required about 40% mainly in the region and at times globally

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit .

Compétences idéales

• Change Management
• Coaching
• Consulting
• Process Improvement
• Project Management
• Training

• Barcelona, Catalonia, Spain

Expérience professionnelle

• IT Project Manager
• General Project Management
• Agile Coach / Scrum Master

Compétences linguistiques

• English