Licensed Audiologist/Hearing Instrument Specialist

Who We Are

Creekside Hearing is an independent hearing care clinic founded on the principle that every patient deserves individualized attention and truly personalized care. Our mission is to provide exceptional hearing solutions through education, expertise, and a genuine commitment to improving quality of life. We focus on Hearing and Brain Health, understanding that treating hearing loss and tinnitus is about more than better hearing—it's about helping people live better, longer, and healthier lives. As an independent practice, we take pride in offering professional freedom, clinical integrity, and the opportunity to build lasting relationships with patients.

Our Core Values

• Patient First. Excellence Always.

Empathy, respect, and trust guide everything we do. We never stop improving.

• Hearing is Health and Connection Matters.

Better hearing means better living. We help people hear life — and each other.

• Educate & Empower.

Knowledge builds confidence and better outcomes.

• Independent. Ethical. Trusted.

We answer to our patients, not to corporate targets — putting people and integrity first.

The Opportunity

We are seeking a hearing healthcare professional (Hearing Instrument Specialist or Audiologist) to join our patient-focused and rapidly growing practice. This role is ideal for a clinician passionate about the prevention and management of hearing loss and its related health effects, including its connection to cognitive decline and dementia. At our clinic, we take a medical-model approach to hearing care — combining comprehensive hearing assessments, personalized counselling, and best-in-class hearing technology to deliver measurable outcomes and exceptional patient satisfaction.

At Creekside Hearing, you'll be more than a dispenser — you'll be a trusted partner in your patients' long-term hearing and brain health journey. This role requires a unique blend of clinical excellence, patient care, and consultative sales ability, helping patients understand their hearing care options and empowering them to make confident, informed decisions about their hearing health.

Please copy and paste this link into your browser to submit a video application.

Key Responsibilities

• Evaluation & Assessment

Conduct comprehensive hearing assessments using audiometric tools and evidence-based testing protocols.
Assess communication needs and lifestyle factors to personalize care.

• Treatment Planning & Recommendation

Make strong, evidence-based treatment recommendations.
Educate patients and families on hearing loss, tinnitus, and cognitive impact.

• Fitting & Verification

Select, program, and fit hearing aids and assistive devices.
Verify prescriptive programming to ensure optimal performance.

• Follow-Up & Patient Care

Provide ongoing support through adjustments, troubleshooting, and counselling.
Ensure patients always leave with a clear next step in their care plan.

• Specialized Services

Perform earwax removal (certification required).
Conduct home visits for fittings, consultations, and follow-up care.

• Education & Engagement

Participate in community outreach and live educational events.
Stay current with new technology, industry trends, and best practices.

• Documentation & Record Keeping

Maintain accurate, detailed patient records and treatment documentation.

Qualifications

• Registered Hearing Instrument Specialist (HIS) or Audiologist in Ontario.
• Certification in earwax removal (mandatory).
• Strong knowledge of hearing aid technology, testing, and fitting protocols.
• Excellent communication, counselling, and interpersonal skills.
• Passion for patient-centered care with a service-oriented mindset.
• Ability to travel for home visits.
• Previous experience in a similar clinical role is an asset.
• Strong team player with proven accountability and professionalism.

Benefits

• Pay Range: $60,000 to $100,000 (depending on experience)
• Dental
• Extended Health Care Benefit
• Employee and Family Assistance Program (EFAP)
• Medical Second Opinion
• Long-Term Disability
• Life Insurance
• Survivor Benefit
• Accidental Death and Dismemberment Insurance
• Personal Benefits - Life Insurance**
• Personal Benefits - Critical Illness**
• Conversion Option
• FollowMe Health

Why Join?

Joining our team means joining a clinic that puts people before process. We're independent by choice, giving our clinicians the freedom to focus on what matters most — helping patients reconnect with the sounds and people they love. Here, you'll work with advanced technology, build lasting relationships, and be part of a team that believes hearing care is about more than hearing — it's about living better, longer, and healthier.

Reports To: Treatment Lead

Location: Waterloo, ON

If you're ready to help people hear better, live better, and age actively, we'd love to hear from you. Please copy and paste this link into your browser to submit a video application.

We are looking forward to learning more about you

Job Type: Full-time

Pay: $60,000.00-$100,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance

Application question(s):

• Do you have the following license or certification: Board Certified Audiologist?
• Do you have the following license or certification: Board Certified in Hearing Instrument Sciences (BC-HIS)?

Work Location: In person