Regional Administrator

Job Description
Summary:
The Regional Administrator plays a crucial role in supporting the administrative and operational efficiency of regional site offices. Reporting directly to the Director, Residential Operations (DRO), the Regional Administrator coordinates various tasks, ensures smooth day-to-day operations, and promotes positive relations with residents and team members.

What You'll Get To Do
Data Collection & Analysis:

• Analyze and interpret market data, consumer behaviour, and industry trends to inform strategic marketing decisions.
• Leverage analytics tools to extract actionable insights that support decision-making.
• Develop and recommend strategic marketing initiatives based on data-driven insights.
• Monitor the effectiveness of marketing campaigns to optimize performance.
• Track trends in real estate, demographics, and economic factors impacting property management and development.
• Gather and assess data on market conditions, customer behavior, and competitor activities to refine strategies.

Process Execution And Monitoring

• Oversee the execution of key operational processes, including performing regular audits to ensure the proper execution and maintenance of processes such as KPIs, scorecards, etc.

Maintenance Requests, Non-Compliance, And Fire Life Safety

• Administer regulatory life safety and non-compliance issues.
• Coordinate and facilitate the timely resolution of maintenance requests in accordance with company policies.
• Monitor, track, and maintain health and safety compliance documentation.

Operational Support And Training

• Assist in the rollout and implementation of operational initiatives and improvements.
• Provide administrative training to new and existing staff, including Building Representatives, Administrators, etc.
• Conduct site visits as necessary to ensure operational efficiency.

General Administrative Duties

• Draft resident correspondences and communications.
• Generate reports including building and unit inspections.
• Maintain accurate resident files, including contact information.
• Foster positive resident relations and ensure customer service excellence.
• Serve as the central point of contact between residents, Managers, and the Director.
• Perform additional administrative tasks as directed by the Director.

Who You Are

• Ability to handle a variety of administrative tasks, prioritize effectively, and maintain attention to detail.
• Proven ability to build and maintain positive relationships with residents, managers, and team members, ensuring exceptional service delivery.
• Strong verbal and written communication skills, with the ability to draft clear correspondences and engage effectively with diverse groups.
• Ability to manage multiple tasks simultaneously, prioritize deadlines, and maintain efficiency in a fast-paced environment.
• Familiarity with property management software (Yardi preferred) and proficiency in Microsoft Office.

Greenwin Corp. is an equal opportunity employer committed to building a diverse workforce representative of the communities we serve and providing an accessible environment. Accommodation is available upon request by contacting
. We encourage all qualified candidates to apply.