Technical Product Manager

About PostGrid:

PostGrid is a global leader in enterprise SaaS platforms for automated offline communications. Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postcards, checks, and more to any address on the globe without ever touching an envelope, while ensuring clean address data. Operating at a massive scale across multiple regions, we’re redefining how brands connect with people beyond the inbox. If you’re driven to build category-defining technology and want to shape the future of offline communications, join our high-calibre team and help us transform the way the world sends mail.

About The Team:

The Product team is the voice of the customer and the strategic driver of our business. We are a team of curious, empathetic problem-solvers who are obsessed with building products that users love. We operate at the intersection of technology, business, and design, defining the product vision, prioritizing features, and working hand-in-hand with our engineering and design partners to bring innovative solutions to life.

What you’ll do:

As a Technical Product Manager, you will partner closely with our engineering and product teams to transform strategy into outcomes. You'll use your technical expertise to break down complex problems like an engineer, create actionable tasks, and leverage AI to accelerate delivery. You’ll also wear the product manager hat, driving vision, customer alignment, and execution.

Your Responsibilities:

Technical Execution & Collaboration:

• Break down complex, business-aligned problems into engineering-ready tasks (user stories, specs, etc.).
• Collaborate deeply with engineers, architects, QA, and infrastructure to ensure clarity, feasibility, and alignment.
• Monitor and advise on technical decisions, architecture, integration strategies, technical debt, and scalability.

AI-Enabled Product Development:

• Incorporate AI into everyday workflows, using it as a tool to enhance productivity and deliver features faster.
• Help design feedback loops to refine AI models, ensuring AI agents become true collaborators.

Product Management & Strategy:

• Translate business strategy into a clear, outcome-driven product roadmap.
• Define, prioritize, and maintain a transparent backlog that is aligned with strategic goals and stakeholder expectations.
• Develop and own the product vision, from ideation to launch and ongoing optimizations.
• Align with business, marketing, and external stakeholders to ensure product-market fit and successful launches.

Operational Excellence:

• Establish success metrics and measure feature performance.
• Use data tools and analysis to inform decisions, validate hypotheses, and monitor performance.
• Conduct beta testing, user acceptance testing, and internal training where needed.
• Evangelize product capabilities within and outside the organization.

What Will You Bring To This Role:

You are a results-driven professional with a strong understanding of the SaaS and API landscape. You are a strategic thinker who excels at building relationships and driving complex initiatives to completion. Your ability to bridge the gap between technical and business teams will be critical to your success.

Minimum Requirements:

Technical Expertise:

• Bachelor’s in Computer Science, Engineering, or equivalent experience.
• Proven track record working with engineering teams, with an understanding of APIs, architectures, and development workflows.
• Familiarity with AI/ML life cycles or technologies (e.g., LLMs, MLOps, data pipelines).

Product Management Skills:

• Experience in product discovery, backlog management, and agile methodology.
• Strong analytical skills. Comfortable with metrics, experimentation, and data-driven decisions.
• Understanding of AI trends, generative AI, and their implications in product design.
• Exposure to creating or managing AI pipelines, model operations, or agentic workflows.

Soft Skills & Leadership:

• Exceptional at cross-functional communication, translating technical details for non-technical stakeholders and vice versa.
• Comfortable advocating for accountability, aligning large teams to a singular vision, and making aligned strategic trade-offs.

Preferred Qualifications:

• Familiarity with AI/ML life cycles or technologies (e.g., LLMs, MLOps, data pipelines).
• Understanding of AI trends, generative AI, and their implications in product design.
• Exposure to creating or managing AI pipelines, model operations, or agentic workflows.
• The ability to advocate for accountability, align large teams to a singular vision, and make aligned strategic trade-offs.

Our Commitment to Diversity:

PostGrid is an equal opportunity employer and values the diversity of backgrounds and perspectives. We strive to cultivate an inclusive environment of understanding to have a greater impact on our business and our customers. We encourage applicants from underrepresented groups and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history, in accordance with applicable local, state, and/or federal laws.

Ready to make your mark?

Join PostGrid’s tight-knit, high-energy team and build technology that powers global offline communications. With competitive pay, flexible work, and a learning-obsessed culture, you’ll ship bold ideas fast and see your impact instantly. Hungry for a challenge? Apply today and help us reinvent how the world connects beyond the inbox.