Portfolio Operations Coordinator

About Us

KAIN Capital is the investment and operating arm of The KAIN Group, supporting a growing portfolio of businesses across logistics (3PL), real estate, software development, industrial automation, and new investment ventures. We are a hands-on organization focused on optimizing existing assets while strategically expanding into high-growth industries.

Our team operates in a fast-paced, entrepreneurial environment where collaboration and accountability are key. We work cross-functionally across portfolio companies to provide the operational support required for efficient, sustainable growth.

At KAIN Capital, we value individuals who are proactive, adaptable, and motivated by solving real-world operational challenges.

Position Overview

The Portfolio Operations Coordinator plays a vital role in supporting the day-to-day operations of KAIN Capital’s diverse portfolio. Acting as a core support function to the Directors of Private Equity Investments, this role ensures essential operational tasks are executed seamlessly allowing leadership to focus on strategy and long-term growth.

This position is ideal for a self-starter who thrives in a multi-industry environment and can confidently shift between priorities across property management, logistics, technology, industrial automation, and investment operations.

Key Responsibilities

Cross-Portfolio Operational Support

• Provide day-to-day operational and administrative support across KAIN Group companies
• Coordinate between business units to ensure smooth communication and workflows
• Assist with reports, presentations, documentation, and leadership updates
• Track operational metrics, deadlines, and deliverables across concurrent projects

Administrative & Process Management

• Manage calendars, scheduling, and meeting coordination for Directors
• Prepare agendas, capture meeting notes, and track action items
• Maintain organized documentation for contracts, records, and procedures
• Handle correspondence with professionalism and discretion
• Support SOP creation and ongoing process improvements
• Coordinate travel and logistics as required
• Maintain accurate records within the BrightHR system

Property Management Support

• Assist with tenant communications, lease documentation, and onboarding
• Support maintenance coordination, vendor tracking, and inspections
• Assist with occupancy reporting, expense tracking, and renewals

Logistics & 3PL Operations Support

• Support client communications, quotes, contracts, and onboarding
• Manage CRM systems for lead tracking, follow-ups, and data accuracy
• Assist with marketing coordination, reporting, and analytics

Technology & Software Operations

• Support project coordination, timelines, and documentation
• Maintain accuracy within project management tools
• Coordinate routine communications between technical teams and clients
• Assist with research, market analysis, and competitive insights

Industrial Automation Support

• Assist with work order tracking, CRM/KATS updates, and service coordination
• Support quoting, invoicing, pickups, deliveries, and client follow-ups

Investment Research & Due Diligence

• Conduct preliminary research on potential investments
• Compile financial, market, and industry data
• Assist with due diligence documentation and summaries
• Track investment pipelines and maintain organized deal files

Technology Platform Support

• Become proficient in CRM, project management, and cloud-based systems
• Assist with system implementations, data organization, and integrations
• Maintain structured digital filing systems

Requirements

Education & Experience

• Undergraduate degree (Business or related field preferred)
• 1–3 years of experience in operations, administration, or project coordination
• Experience supporting leadership or working across multiple business units is an asset

Core Competencies

• Strong organizational and time-management skills
• Proactive, self-directed, and detail-oriented
• Strong written and verbal communication skills
• Comfortable managing shifting priorities in a dynamic environment
• Strong problem-solving mindset
• Technology-savvy and quick to learn new platforms

Technical Skills

• Advanced Microsoft Office proficiency
• CRM experience (HubSpot, Salesforce, or similar preferred)
• Familiarity with project management tools
• Experience with cloud collaboration platforms

Preferred Skills

• Exposure to private equity, real estate, logistics, technology, or manufacturing
• Financial, budgeting, or analytical experience
• Bilingual English/French is an asset

Compensation & Benefits

• Salary: $45,000–$55,000 annually
• Discretionary performance bonus
• Extended health and dental benefits
• Professional development and mentorship
• Growth opportunities as the portfolio expands

Work Environment

• Office-based in Kitchener, ON with occasional travel (Mississauga, Simcoe)
• Monday–Friday business hours with flexibility during peak periods
• Hybrid option available after probation
• Fast-paced, multi-industry exposure

Why Join KAIN Capital?

 · Diverse Exposure: Gain experience across multiple industries including real estate, logistics, software development, and industrial automation

· Learning Opportunity: Work directly with experienced private equity professionals and learn the investment business from the inside

· Career Growth: Clear path to advancement as portfolio grows and new investments are made

· Entrepreneurial Environment: Be part of a dynamic, growth-oriented organization where your contributions directly impact success

· Meaningful Work: Support businesses that create real value and serve important industries across Canada and the US

· Complimentary in-house food and beverages are provided

· Comprehensive benefits following the probationary period