Client Strategy Manager

The Client Strategy Manager is a client-facing, relationship-driven leader responsible for managing multiple charity clients and assessing, building, and advancing integrated fundraising strategies.

This role sits at the intersection of fundraising strategy, project leadership, and relationship stewardship. You will partner with client leadership to assess current fundraising performance, identify opportunities and gaps, and develop practical, organization-wide plans that connect annual giving, major gifts, planned giving, and campaigns into a sustainable fundraising model.

Success in this role requires strong strategic thinking, disciplined project management, and thoughtful relationship stewardship. You will translate strategy into clear priorities, workplans, and next steps - coordinating people, timelines, and resources while building trust and confidence with client leaders to ensure steady progress and high-quality delivery.

• Serve as the primary day-to-day point of contact for assigned client organizations.
  

• Build trusted, long-term relationships with CEOs, Executive Directors, development staff, board members, and volunteers.
  

• Facilitate regular client check-ins to ensure clarity, momentum, and alignment.
  

• Anticipate client needs and proactively identify opportunities for added value.
  

• Uphold a high standard of stewardship in how Kittiwake shows up for clients - responsive, thoughtful, and strategic.
  

• Develop organization-wide fundraising strategies that integrate:
  

• Annual giving
  

• Major gifts
  

• Campaigns (capital, comprehensive, or special initiatives)
  

• Planned giving
  

• Help clients understand how these revenue streams work together to build long-term sustainability.
  

• Translate strategic recommendations into clear priorities, workplans, and timelines.
  

• Collaborate with Kittiwake team members and sub-contractors (e.g., prospect research, campaign advisors) to deliver a cohesive strategy.
  

• Manage multiple client projects simultaneously, each with distinct timelines, deliverables, and stakeholders.
  

• Develop and track project plans, milestones, and deadlines.
  

• Coordinate meetings, materials, and follow-ups to keep work moving forward.
  

• Monitor project scope, timelines, and budgets to ensure client work stays on track and within agreed parameters.
  

• Ensure deliverables meet agreed scope, timelines, and Kittiwake's quality standards.
  

• Flag risks, capacity challenges, or scope changes early and propose solutions.
  

• Help ensure client projects are well-scoped and realistically resourced from start to finish.
  

• Work closely with the Strategic Growth Director to align client work with the firm's broader strategy.
  

• Contribute insights from client work to strengthen Kittiwake's tools, templates, and approaches.
  

• Participate in team learning, reflection, and continuous improvement.
  

• This role owns day-to-day strategic direction and delivery for assigned clients, escalating as needed to the Strategic Growth Director.
  

Required

• Minimum 5 years of experience in the philanthropy or nonprofit fundraising sector.
  

• Demonstrated understanding of integrated fundraising models (annual, major, planned, campaigns).
  

• Experience managing projects, workplans, or portfolios of work with multiple stakeholders.
  

• Strong relationship-building skills - comfortable working with senior leaders, boards, and volunteers.
  

• Excellent written and verbal communication skills.
  

• Highly organized, detail-oriented, and comfortable juggling multiple priorities.
  

• Values-aligned with Kittiwake's relationship-centred, mission-driven approach.
  

Preferred

• Exposure to campaign planning or execution.
  

• Comfort with tools like Google Workspace, project management platforms, and CRMs.
  

• Experience working with charities of varying sizes and capacities.

• Clients feel supported, understood, and confident in their fundraising direction and next steps.
  

• Fundraising strategies are cohesive and integrated across annual, major, planned, and campaign efforts - not siloed.
  

• Projects move forward smoothly, with clear priorities, next steps, and minimal bottlenecks.
  

• Scope, timelines, and budgets are managed thoughtfully, with risks identified early and addressed proactively.
  

• Client engagements are well-organized, realistically resourced, and delivered to a consistently high standard.
  

• The Kittiwake team and clients experience this role as a steady, trusted presence that keeps work moving forward
  

• $70,000 - $75,000 annual salary
  
• Hybrid work environment with an office located in HRM
  
• Health spending account after probation period
  

The Warrington Group is a boutique operated, female founded + led, recruitment firm that focuses on recruitment done right

We are focused on building sustainable relationships with both our valued clients + career focused candidates. Through our collaboration + innovative recruitment solutions, we approach the hiring process with enthusiasm, authenticity + transparency.

Please note, this inbox is not replied to on a regular basis, however, your resume will be kept on file for 1 year.