Mid-Market Sales Engineer

360Learning

Canada

Canada

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À propos

As a Sales Engineer , you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360Learning capabilities
This role will be foundational to 360Learning business expansion in North America. As a Sales Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market. Within 1 month, you will:

Become an expert of 360Learning ways of working through our onboarding process on Convexity

Meet the global team through virtual coffee meets

Master our value proposition after shadowing meetings with AEs and training with your coach

Become a product expert including how to navigate our knowledge base and communicates process

Be able to support our Product team with great insights and feedback thanks to detailed product training

Have defined your first OKRs

Within 3 months, you will:

Understand, master, and become a pro at describing our product to prospects

Collaborate with the sales teams to understand customer requirements and provide sales support

Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally

Configure demo environments to meet presentation needs

Be a creative, upbeat, and positive player collaborating with AEs to build engaging strategies to move deals forward in our sales funnel (POC/pilot construction)

Within 6 months, you will:

Become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors

Be identified as a prime expert by our Account Executives to support them in any prospective context

Share your expertise with other 360Learners

Within 12 months, you will:

Contribute in making the Sales Engineer department grow by identifying best practices, designing new processes and creating new contribution for the team

Work alongside sales team members at every step of the sales process

Help shape the Sales Engineer team by assisting in recruitment efforts

The Skill Set

Bachelor's degree in a related field (preferred)

3+ years' experience working in a Pre-Sales, Engagement Management, LMS implementation consultant role

Previous experiences in a SaaS B2B company (LMS experiences will be a plus)

Strong knowledge of enterprise technologies and systems, including SSO, CRM, ERP or HRIS

A "can do" attitude, which means you look at obstacles as opportunities of making 360learning succeed

Open to travel for annual team gathering, conferences, and on-sites (up to 5% annually)

Strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle

Love the intersection of technology, business, and learning

Understanding of HTML, CSS, and Javascript

Have a strong ability to share your technical knowledge while maintaining an upbeat pace and a positive mindset

Enthusiasm for our working environment, explained here:

What We Offer

Compensation: Pay structure includes base salary, variable incentive pay, and company equity

Benefits/Perks : Comprehensive health insurance starting your first day of employment RRSP contribution matching Generous parental leave Professional development opportunities through our own platform

Balance: We offer unlimited days of annual PTO 5 days for sick leave Holiday time in accordance with the Ontario Holiday Calendar We are a remote-first organization and promote flexible work hours

Diversity, Equity, and Inclusion : We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group's activities and providing a quick path to impact

Corporate Social Responsibility : Review our CSR

Culture : A framework that will help you make an impact - envision our way of working and our Convexity Culture: & find out more about the teams, product and processes:

Who We Are Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place
Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA
Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you

Canada

Compétences linguistiques

English

Avis aux utilisateurs

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