Senior Technology Specialist

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Senior Technology Specialist  

OBJECTIVE / PURPOSE 

Takeda seeks a Senior Technology Specialist with strong technical expertise, ideally in Pharmaceuticals or Life Sciences. This role blends business/system analysis, process improvement, and project management with hands-on experience in Microsoft Power Platform, web design, and analytics. The Specialist will help integrate AI and automation tools to enhance workflows, user experience, and operational excellence.  

SCOPE 

Leadership/People: No direct reports  

Geographic Scope: Canada  

ACCOUNTABILITIES 

Acts as technical support for cross-functional teams, accelerating Takeda's data and digital delivery excellence capabilities. 

Champions adoption of emerging technologies, including AI-powered tools, to boost efficiency and digital maturity.  

TECHNICAL / FUNCTIONAL EXPERTISE 

Provides technical support with website management, TakedaConnect, mobile apps, and event management, e.g. SpotMe. 

Supports process simplification and automation, including PowerAutomate and other workflow tools  

Supports process mapping and system integration to improve compliance and usability.  

Assists with Salesforce Marketing Cloud , marketing automation and other digital initiatives.  

Identifies opportunities to apply AI/machine learning to optimize campaigns, automate reporting, and personalize experiences.  

Creates templates and documentation for scalable solutions.  

LEADERSHIP 

Embodies Takeda Leadership behaviors with a customer-first mindset and technical acumen.  

Fosters innovation and continuous learning, encouraging experimentation with new technologies.  

Provides training and support to embed digital capabilities across teams.  

DECISION-MAKING & AUTONOMY 

Recommends improvements to technology operations.  

Maintains and evaluates local tech stack, suggesting consolidation or decommissioning.  

Assesses AI and automation platforms for integration into workflows.  

INTERACTION 

Collaborates with internal/external partners on digital initiatives.  

Serves as technical SME for troubleshooting and solution design.  

Works with vendors to ensure compliant use of Takeda's tech stack.  

Supports change management to drive adoption of AI and digital tools.  

INNOVATION 

Evaluates emerging technologies and platforms.  

Explores AI-driven solutions to enhance decision-making, reduce manual effort, and improve data quality.  

EDUCATION, COMPETENCIES & SKILLS 

Bachelor's degree and 5+ years of IT/technical experience in Pharma/Life Sciences.  

Proven skills in system analysis, technical solution design, and business translation.  

Strong proficiency in:  

- Drupal CMS, Veeva Vault, PromoMats  

- Matomo, Google Analytics  

- Salesforce Marketing Cloud  

- Microsoft Power Platform, and/or tools such as UiPath, BluePrism 

CRM experience (Salesforce, Veeva CRM) is a plus 

Experience in process improvement automation, and digital transformation.  

Effective communicator with strong collaboration and project management skills.  

Understanding of AI and machine learning principles and their application in digital marketing and process automation. 

In-depth understanding of AI ethics and governance to ensure responsible implementation. 

Enhanced cybersecurity knowledge to protect digital assets in an increasingly automated environment 

Fluent in English; French is an asset.  

ADDITIONAL INFORMATION 

Location: Toronto, Canada – Hybrid (minimum 40% in office)

Takeda Canada encourages applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial accessibility legislation, please advise us if you need accommodation in order to participate in the recruitment process. Any information you provide relating to accommodation will be addressed confidentially.

Base Salary Range:

The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Canada based employees may be eligible for a comprehensive range of benefits and incentives. Benefit eligibility varies by position and can include, amongst others:

• short-term and/or long-term incentives

• subsidies for fitness and internet

• medical, dental, and vision insurance

• basic life and accidental death and dismemberment (AD&D) insurance

• participation in the Registered Retirement Savings Plan (RRSP); company match into a Deferred Profit-Sharing Plan (DPSP) (if eligible)

• short-term and long-term disability coverage

• annual vacation entitlement; additional paid time off and company holidays

• a tuition reimbursement program

• a variety of well-being benefits

Les collaborateurs basés au Canada peuvent, selon leurs postes, bénéficier d'un ensemble complet d'avantages sociaux. L'éligibilité à ces avantages varie selon le poste, et peut inclure:

• des primes ou dispositifs d'intéressement à court et/ou long terme,

• des subventions pour les abonnements sportifs et abonnements internet

• une assurance santé incluant la prise en charge des frais médicaux, dentaires et optiques

• une assurance vie de base ainsi qu'un assurance en cas de décès ou de mutilation accidentels (AD&D)

• une participation au Régime enregistré d'épargne-retraite (REER) ; contribution équivalente de l'entreprise dans un régime de participation différée aux bénéfices (RPDB) (si admissible)

• une couverture en cas d'incapacité de travail temporaire ou prolongée

• un droit à congés payés annuels, avec jours de vacances, jours de récupération et jours fériés spécifiques à l'entreprise

• un programme de remboursement des frais de scolarité

• une variété d'avantages liés au bien-être