PT Technician Hardware/Software Pool (NW)Houston Community College • Texas, United States
PT Technician Hardware/Software Pool (NW)
Houston Community College
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- Texas, United States
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- +2
- Texas, United States
À propos
Installs and repairs personal computer hardware.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned. Install, modify, troubleshoot and repair personal computer hardware and software. Perform routine maintenance to ensure good operating conditions. Communicate with users to detect possible problems. Assist in the evaluation of new equipment to be supported by the Technical Support area. Maintain inventory to ensure maintenance and repair of computers. Maintain up-to-date virus protection. Perform regular hard drive clean up and maintenance. Maintain files for software documentation. Research and test new software packages. QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
Associate's degree or certification in a related field required.
2 years directly related experience may be considered in lieu of required degree.
EXPERIENCE
1 year recent experience in hard/software technical support required (HCCS experience is considered on a two for one basis).
KNOWLEDGE,SKILLS AND ABILITIES
Demonstrated competencies in computer hardware/software installation and troubleshooting.
COMPETENCIES Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively WORKING CONDITIONS General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Additional Information
EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
David Cross, Director EEO/Compliance, Title IX Coordinator
Office of Institutional Equity PO Box 667517 Houston, TX 77266 713.718.8271 or Institutional.Equity@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
Compétences idéales
- Computer Hardware
- Troubleshooting
Expérience professionnelle
- Desktop Support
Compétences linguistiques
- English
Avis aux utilisateurs
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