Exceptional Customer Service Host

At our newly opening wood-fired restaurant, we are looking for an experienced and professional host who will provide excellent service to our guests. This is a great opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering outstanding customer experiences.

• A minimum of 1 year of experience working in a full-service restaurant, preferably in a high-volume setting.
• Strong interpersonal and communication skills, with the ability to multitask and remain composed under pressure.
• Comfort using OpenTable or similar reservation platforms, with training provided if needed.
• The ability to frequently lift items weighing up to 50 pounds and stand for extended periods.

Key Responsibilities:

• To create a welcoming atmosphere by greeting all guests promptly and warmly upon arrival.
• Manage OpenTable reservations, waitlists, and guest notes efficiently.
• Maintain accurate floor plans, pacing, transitions, and table assignments.
• Communicate realistic wait times and manage guest expectations effectively.

Benefits:

• Restaurant closed every Monday and Tuesday, providing reliable days off.
• Restaurant closure twice per year at the discretion of ownership, allowing team members to rest and reset.
• Health insurance available with employer contribution.
• Employee dining discount.
• Ongoing training and continued education opportunities.

Our Team Culture:

We are committed to building a culture rooted in hospitality, excellent service, and community. Our team members are passionate about delivering exceptional customer experiences and creating a warm and welcoming atmosphere for our guests.