Dynamic Hospitality Professional

We are seeking a dynamic Restaurant Nightlife Manager to lead our restaurant administration, maintain facilities and DOH compliance, build excellent team morale and accountability, build customer relations and problem solving. The ideal candidate will support the General Manager in all facets of the restaurant's day-to-day operations and financial goals.

This role collaborates with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. As a Restaurant Nightlife Manager, you will inspire team members to perform at their highest potential and drive great customer experiences in service nightly.

Hospitality:

• Promotes the core values and culture of our organization, including excellence in food and beverage, service, and hospitality.
• Liaise between the Events, FOH, and BOH departments before and during all events.
• Provides and oversees the service for all VIP guests when on property.
• Develops positive customer relationships and addresses customer service needs.

Operations:

• Oversees daily restaurant administration, including payroll, opening/closing administration, service floor plans, and daily walkthroughs.
• Manages hourly employees in their daily responsibilities, providing clear direction.
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed.
• Performs back office POS functions, including employee profile and menu creation.
• Plans, executes, and communicates all promotions effectively.
• Conducts Department of Health (DOH) walk-throughs multiple times per day to ensure DOH compliance.
• Promotes and practices safe work habits, identifying and resolving potential safety hazards.

Events/Nightlife:

• Maintains and leverages strong relationships with nightlife industry partners to elevate guest traffic and brand visibility.
• Oversees nightlife programming, including late-night service, special events, and entertainment-driven activations.
• Collaborates with leadership to plan and schedule nightlife events, ensuring alignment with brand standards and guest experience expectations.

Staff Management:

• Hire, train, supervise, manage, coach, counsel, and evaluate FOH hourly employees.
• Acts as a role model for outstanding service, continuously working to elevate service standards.
• Consistently monitors, coaches, and encourages management team and hourly service employees to meet company standards.

Standards:

• Demonstrates knowledge of our brand, culture, and product.
• Maintains professional behavior when interacting with customers, management, and teammates.
• Attends and participates in scheduled meetings, training sessions, and continuing education activities.

Required Skills and Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Able to work a flexible schedule, accommodating business levels.