Operations Manager

At
Environmental 360 Solutions Ltd. (E360S)
, we don't just manage waste - we redefine the industry. Fueled by an ambitious and innovative entrepreneurial vision and decades of leadership, we're building a smarter, cleaner, and more sustainable future. Our team is made up of driven professionals who thrive on challenge, embrace technology, and never stop learning. If you're looking to do work that matters - where your ideas are valued, your growth is supported, and your impact is real - you've come to the right place.

Position Overview:

We are seeking an experienced Operations Manager to oversee our Portable Toilets Division for our Hamilton and New Dundee locations. This role ensures safe, compliant, and high-quality service delivery while managing staffing, performance, logistics, customer service, and financial outcomes.

Key Responsibilities:

• Leadership & Team Management:
  Lead and manage multi-site operations, including hiring, training, onboarding, performance reviews, and succession planning. Foster a positive, accountable, and high-performance culture.
• Operational Oversight:
  Coordinate routing, dispatching, and field service to ensure timely and efficient service delivery. Monitor daily operations and adjust plans to address staffing, equipment, or customer needs.
• Safety & Compliance:
  Ensure adherence to safety, health, environmental, and transportation regulations across all sites. Conduct safety audits, inspections, and training sessions.
• Customer Relations:
  Address escalated customer issues promptly and maintain strong relationships with key accounts. Review recurring issues and implement process improvements.
• Financial Management:
  Manage operational budgets, track costs, identify inefficiencies, and implement cost-saving initiatives without compromising service quality. Support forecasting and capital planning.
• Reporting & Communication:
  Provide weekly operational reports and updates to senior leadership. Maintain clear and consistent communication between facilities, technicians, and customer service teams.
• Emergency Response:
  Act as the primary decision-maker for after-hours incidents, emergency callouts, and high-priority service requests. Coordinate resources and communicate updates effectively.
• Continuous Improvement:
  Identify operational inefficiencies and implement improvements to enhance productivity, safety, and profitability. Encourage employee-driven initiatives to optimize operations.

Qualifications:

• 3–5 years of management experience in operations, sanitation, or environmental services.
• Proven experience managing multi-site operations, budgets, and teams.
• Knowledge of Ontario health, safety, environmental, and transportation regulations.
• Strong leadership, communication, and problem-solving skills.
• Familiarity with operational reporting tools and workforce management software (Dayforce preferred).
• Post-secondary education in Business, Operations Management, Environmental Services, or related field is an asset.

This is more than a job - it's your opportunity to be part of something bigger. At E360S, we're setting new standards, transforming communities, and advancing the industry with every step forward. Bring your expertise, your curiosity, and your drive. Let's build a sustainable future we can all be proud of. Apply today and discover what's possible when purpose meets progress.

This is an active job posting for an existing vacancy. As part of our recruitment process, we may use automated or artificial intelligence–based tools in a limited way to support the initial screening and organization of applications. All hiring decisions are made by our recruitment and management teams. Due to the high volume of resumes we will only be contacting candidates that best meet the needs of the business. Thank you for your interest in E360S.

The above statements are intended to describe the general nature and level of work being performed by people assigned in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.