Administrative Assistant Sales

Crazy Ape Extreme EquipmentRegina, SK

Crazy Ape Extreme Equipment is a premier domestic manufacturer of high-performance sporting equipment trusted by elite athletes, celebrities, and performers worldwide. Our cutting-edge products—including Olympic and custom trampolines, ninja courses, and technical crash pads—are engineered for extreme environments and rigorously tested for unmatched durability. We also specialize in mass customization for landscapers, architects, and luxury home builders, ensuring every installation is both functional and spectacular.

We are growing fast and working on epic, high-profile projects—from giant super trampolines to jaw-dropping stunt activations—and we're looking for someone who thrives at the center of the action.

Role Overview

We are seeking a dynamic, organized, and customer-focused Administrative Assistant – Sales & Logistics Support to join our front-office team. You will be the first point of contact for customers, the coordinator of high-value shipments, and the organizational heartbeat connecting sales, production, logistics, and customer support.

This is a front-desk powerhouse role: part sales support, part logistics coordinator, part customer hero. You'll work closely with our Senior Sales Manager, operations team, and production staff to help ensure our products flow smoothly from quote to delivery.

A background in sales support, logistics, customer service, or administration is an asset, but attitude and attention to detail matter most.

Key ResponsibilitiesCustomer & Sales Support

• Serve as the first point of contact for inbound calls, emails, and walk-in customers
• Handle consumer replacement-part inquiries including model identification using our custom GPT tools
• Prepare and send quotes for replacement parts and standard items
• Route commercial, technical, or wholesale inquiries
• Maintain CRM notes and ensure accurate customer data entry
• Support sales reps with document prep, order details, and follow-ups

Logistics & Shipment Coordination

• Track high-value shipments and coordinate with carriers to ensure on-time delivery
• Identify delays or risks early and proactively communicate with customers and internal teams
• Prepare shipping documents, labels, and required paperwork
• Work closely with production and warehouse teams to ensure orders leave the building smoothly

Operational Coordination

• Act as the bridging point between sales, warehouse, production, and installation teams
• Maintain front-desk organization and oversee customer-facing areas
• Assist with scheduling meetings, organizing files, and maintaining general office flow
• Provide administrative support for installation projects as required

Team Collaboration

• Work side-by-side with the Senior Sales Manager for sales pipeline visibility
• Engage with production on order timing, component availability, and customization requests
• Support the entire organization as the central communication node

QualificationsEducation & Experience

• Experience in administrative support, customer service, logistics, or sales support preferred
• Experience with tools such as Google Drive, Sheets, Docs, and Chat
• Familiarity with ERP or MRP systems is an asset
• Experience coordinating shipments or working in a manufacturing setting is an advantage

Skills & Abilities

• Strong attention to detail and follow-through
• Excellent verbal and written communication
• Comfortable juggling multiple priorities in a fast-paced environment
• Customer-first mindset with problem-solving instincts
• Ability to work independently while being highly collaborative

Physical Requirements

• Ability to work at the front desk in a dynamic workshop/manufacturing environment
• Some light lifting or movement of packages may be required

Why Join Crazy Ape?

At Crazy Ape, we don't just build equipment—we craft exceptional experiences that redefine what's possible. Our team works on some of the most exciting and unconventional projects in the performance and recreation world (including things like 100-foot trampolines and automotive drop tests). We innovate, solve real problems, and deliver world-class products trusted globally.

You'll be a part of a high-performance team that's growing fast and redefining an industry.

Compensation & Eligibility

• Competitive hourly compensation tailored to experience
• Comprehensive benefits package with health insurance and Health Spending Account
• Opportunities for personal and professional growth
• Applicants must be legally eligible to work in Canada

Job Type: Full-time

Pay: $16.18-$30.85 per hour

Expected hours: 40 per week

Work Location: In person