Account Manager

Doka's expertise in formwork technology is unparalleled in the industry and we are proud of the difference we make globally "It's not just formwork – it's DOKA" is impressively demonstrated worldwide in buildings like the Burj Khalifa (Dubai), in hydroelectric generating stations like the Keeyask (Nelson River in northern Manitoba) – and in parts of the Brenner Base Tunnel (European Alps). Collaborative teamwork of nearly 7000 employees in over 160 distribution/logistics facilities in more than 70 countries is one of the primary reasons behind our success. With more than 150 years of history as a family owned company, we recognize and appreciate our employee's work every day by rewarding them with flexible work hours, competitive wages, bonuses, training/development opportunities and a comprehensive group benefits program including RRSPs.

As an Account Manager at Doka Canada, your role involves managing a designated sales territory, focusing on retaining existing accounts and cultivating new business opportunities. You play a crucial part in expanding Doka's market presence by strategically maximizing sales and fostering strong client relationships.

Key Responsibilities:

• Identify Potential Customers: Proactively seek out potential clients through cold calls, converting prospects into sales meetings.
• Develop and Expand Accounts: Cultivate new and existing accounts, nurturing business relationships through face-to-face interactions.
• Maintain Customer Database: Regularly update and utilize a comprehensive customer/prospect database, ensuring accuracy and accessibility.
• Prepare and Present Proposals: Develop sales proposals, obtain necessary approvals, and present compelling proposals to clients.
• Collaboration: Communicate effectively with engineering teams to ensure accurate proposals and project execution. Collaborate with sales and area managers to align with company and branch sales initiatives.
• Provide Customer Support: Conduct regular jobsite visits to ensure proper equipment utilization and customer satisfaction, addressing any issues promptly.
• Sales Reporting: Maintain timely and accurate sales reports, contributing to sales projections and backlog management.
• Product Knowledge: Continuously build product knowledge and ensure compliance with safety standards.

• Bachelor's degree in Business, Engineering, or Construction preferred.
• Min. 5 years of Sales/Account Management experience, with experience in concrete forming industry being an asset.
• Strong analytical skills, technical proficiency, and effective selling and problem solving skills.
• Proficiency in Microsoft Office applications and willingness to learn new systems and techniques.

Characteristics for Success:

• Passionate to Win: Demonstrate drive and determination to achieve sales goals, contributing to the success of Doka Canada and the Umdasch Group.
• Collaborative Team Player: Work effectively within a team, addressing grievances directly and defining clear responsibilities.
• Trust and Respect: Embrace diversity and actively seek to understand others, fostering a respectful work environment.
• Understanding Partners' Needs: Communicate effectively to demonstrate the value of Doka's offerings and seek feedback for continuous improvement.
• Learning from Success and Failure: Actively contribute ideas, accept failure, and share knowledge and experiences to drive growth.
• Making it Happen: Provide constructive solutions, give immediate feedback, and avoid complacency.
• Acting as Entrepreneurs: Take ownership of decisions and prioritize the company's interests above individual motives.
• Using Resources Responsibly: Avoid waste and embrace innovation to drive efficiency and sustainability.