À propos
The Coordinator, Sales Lead for Girl Scout Central at GSUSA National Headquarters supports the daily operations and overall goals of the retail shop. This role assists with sales activities, basic inventory tasks, merchandising, and the execution of events and promotions. The Sales Specialist works closely with Shop Management to ensure the store runs smoothly, provides an excellent customer experience, and maintains strong brand presentation. The position also helps prepare and support events for troop visits and large groups and may take on routine decision-making responsibilities when the Shop Manager or Shop Associate is unavailable. This role serves as an ambassador of the Girl Scout Movement. Essential Responsibilities - Primary duties of the position: Customer Experience & Sales Support Provide friendly, attentive, and professional customer service to all visitors. Assist with daily store operations, including Point-Of-Sale (POS) transactions, opening/closing tasks, and maintaining a clean, organized shop environment. Support store sales by helping customers find products and sharing product knowledge. Merchandising & Store Presentation Assist in setting up merchandise displays and maintaining visual standards to support Girl Scout brand awareness. Help prepare promotional materials and in-store displays for events and seasonal initiatives. Inventory & Operational Support Support routine inventory tasks, including receiving shipments, restocking, organizing backstock, and participating in cycle counts and annual inventory. Maintain familiarity with store systems and procedures, including Opsuite POS functions. Assist with basic paperwork, sales reports, and administrative tasks as directed by Shop Management. Events & Group Visits Help set up, prepare materials, and support activities for troop visits, programs, and large customer groups. Assist with the execution of in-store events and promotions designed to increase engagement and traffic. Collaboration & Initiative Support Work with Shop Management to support new shop initiatives by gathering customer feedback and helping with simple tracking or setting up needs. Contribute ideas to improving customer experience, store operations, or merchandising. Acting Support When Needed When the Shop Manager or Shop Associate is unavailable, they will assist with routine decisions and day-to-day operational needs, with guidance from GSM Senior Management. Other Duties: Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Required Competencies Strong customer service skills with the ability to respond professionally and with appropriate urgency. Basic understanding of retail operations and systems, including Opsuite (or similar POS), NetSuite (or similar). Clear written and verbal communication skills. Basic computer proficiency (Word, Excel, Outlook). Ability to identify opportunities for improvement and contribute to a positive, solutions-oriented environment. Reliable availability, including early mornings, evenings, and occasional overtime. Solid basic problem-solving skills. Required Technical Skills Office 365 or similar suites Competency with Point of Sale and Inventory Management systems is a plus Competency in PowerPoint or similar presentation software Competency in Microsoft Excel or similar software Required Education and Experience Degree or Equivalent Experience: Bachelor's degree or equivalent experience Minimum Years of Experience: Minimum of one (1) year experience in non-profit environment is a plus. Retail store management experience is a plus. Physical Demands Regularly required to talk and hear. Must be able to stand for extended periods, stock shelves, and lift up to 25 pounds in a retail store environment. Work Environment This job operates in a professional office environment. Position Type / Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Saturday with a 35 hour per week schedule. Occasional evening and weekend work may be required as job duties demand. Salary Range: $45,000 - $50,000 What We Offer GSUSA offers 20 days of paid time off, 2 floating holidays, as well as 9 workplace holidays per year. GSUSA staff also enjoy a paid holiday year-end office closure between Christmas and New Year's. Other Benefits Medical and Behavioral Health Coverage Dental and vision coverage Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts Company-paid life insurance Flexible work arrangements 12 weeks of paid parental leave 401(K) with company match Sick leave Short- and Long-Term Disability for salary continuation Health and Wellness Classes and Activities throughout the year AAP/EEO Statement GSUSA is an equal employment opportunity employer.
Compétences linguistiques
- English
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