Service Advisor

About us General Motors Dealership Sales and Service

Hopper Buick GMC is a small business in North Bay, ON P1B 7M2. We are professional, agile, innovative, and our goal is to Serve North Bay and Surrounding area with excellent Customer Service .

Our work environment includes:

• Modern office setting
• Growth opportunities

The Service Consultant:

· Is responsible for establishing rapport and trust with customers.

· Documents vehicle problems by listening to customers describe them and by asking probing questions.

· Road-tests customer vehicles to confirm problems and, after service, to ensure that repairs have been completed.

· Maintains extensive contact with customers, phoning to provide estimates on service and repairs before jobs are begun, explaining the appointments/scheduling systems to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.).

· Constantly communicates with Technicians to obtain information on needed vehicle repairs.

· Recommends additional maintenance and repair services to customers when appropriate.

· Should be capable of working independently, managing his or her time and work flow.

Job Type: Full-time

Pay: $45,000.00-$70,000.00 per year

Benefits:

• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Profit sharing
• Vision care

Ability to commute/relocate:

• North Bay, ON P1B 7M2: reliably commute or plan to relocate before starting work (required)

Experience:

• Automotive: 1 year (preferred)

Work Location: In person