Portfolio Revenue Manager

About Choice Hotels Canada:

Choice Hotels Canada is one of the largest and most successful lodging franchisors in the country, with more than 350 open properties. The Choice family of hotel brands provides business and leisure travellers with a range of high-quality lodging options, including limited- to full-service hotels in the upscale, mid-scale, extended-stay, and economy segments. Brands in Canada include Ascend Hotel Collection, Radisson, Radisson BLU, Country Inn & Suites, Comfort, Sleep Inn, Quality, Clarion, MainStay Suites, Park Inn, Econo Lodge and Rodeway Inn. All hotels are independently owned and operated. Choice Hotels Canada is a master franchisee of Choice Hotels International, Inc., with nearly 7,500 hotels, representing almost 630,000 rooms, in 46 countries and territories. The award-winning Choice Privileges loyalty program offers members benefits from everyday rewards to exceptional experiences. For more information, visit

I. PURPOSE OF THE ROLE

The Portfolio Revenue Manager will report to the Senior Manager, Revenue Management and will play a key role in maximizing room revenue and market share for the assigned portfolio of hotels within Canada. The position is responsible for developing and recommending retail and pricing strategies to optimize business mix through multiple distribution channels in various markets. The Portfolio Revenue Manager must be strategic and decisive, combining knowledge of e-commerce, sales, marketing, and distribution to make optimal revenue decisions.

The Portfolio Revenue Manager position will be home-based.
In addition, you must be legally entitled to work in Canada.

II.   KEY RESPONSIBILITIES AND ACCOUNTABILITIES

·      Work closely with the assigned portfolio of hotels and Choice's Regional Directors, Franchise Services, to devise and implement revenue management and distribution strategies.

·      Manage the guest room inventory through the system's end date for assigned hotels. Manages rates and inventory through all distribution channels to ensure parity.

·      Understand the market, needs, opportunities and competitive positioning of the hotel to develop each hotel's business strategy and execution plan.

·      Create, recommend and evaluate strategic pricing decisions by market segment and channel to maximize room revenues for the assigned portfolio of hotels.

·      Ensure retail, pricing and distribution strategies are based on sound commercial judgement through effective analysis and reporting.

·      Lead the Revenue Management Meeting with the hotel team to review performance, selling strategies and market trends for assigned hotels.

·      Prepare a Revenue Management recap after every RM meeting, which includes, but is not limited to, performance results, strategies discussed and the implementation process.

·      Analyzes supporting documentation for revenue meeting for assigned hotels – ChoiceRM Reports, market shops, STR, A360, D360, etc.

·      Ensures all Revenue Management data files are organized and maintained.

·      Learn and maintain in-depth knowledge of brand PMS, RMS and back-end Rates & Inventory management system.

·      Ensure hotels are aware of all new marketing & promotional opportunities.

·      Complete special projects & other duties based on the needs of the ChoiceRM program.

·      Participate in the development & rollout of corporate & franchise-wide RM activities.

III.
SKILLS, EDUCATIONAL BACKGROUND & EXPERIENCE

·      Bilingual French/English is highly preferred

·      Bachelor's or Master's degree or an equivalent combination of education and work-related experience.

·      Minimum 3+ years of hotel experience as a hotel Revenue Manager/Director, or Consulting experience directly focused on revenue management and optimization.

·      Comprehensive understanding of Revenue Management principles and philosophies.

·      Thorough understanding of appropriate property management systems, distribution platforms and strategies.

·      Understanding of industry standard metrics & related reports & revenue management tools.

·      Knowledge of implementing marketing programs.

·      Ability to analyze data to understand the business and add a statistical view to the conversation.

·      Ability to conduct detailed business conversations in English and preferably in French as well.

·      Excellent verbal, written and listening skills.

·      Strong analytical reasoning skills to include storage, retrieval, matching and execution.

·      Proficient in the use of all Microsoft Office applications with a high degree of demonstrated proficiency in Excel.

·      Ability to uphold Choice's Values & Performance Principles of collaboration, performance excellence, sense of urgency, openness to new ideas, inclusion & diversity, integrity, customer focus, and respect.

·      Able to apply high-level critical thinking skills to understand and solve complex problems with multiple complex variables.

·      Ability to apply previously observed market performance behaviours to new circumstances for the purpose of testing theories/approaches to revenue management tactics.

·      Ability to apply statistical and data analysis to business problems and use it as the basis for making recommendations.

·      Ability to influence decision-makers through presentation of analysis.

·      Ability to make measurable progress on multiple high priorities while also handling the day-to-day operations.

·      Ability to work both independently and collaboratively

IV. HOW TO APPLY

Resumes, along with a cover letter, should be sent to
.

We thank all applicants for their interest in this position; however, only applicants selected for an interview will be contacted.

Everyone at Choice Hotels Canada is required to carry out the duties of their role while upholding the essential principles of our respectful workplace policies and treating everyone with respect, regardless of position. At Choice Hotels Canada, valuing diversity and inclusion is key to a respectful workplace.

Choice Hotels Canada is committed to fostering a diverse and inclusive workplace. We welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.