Project Manager (ITIL / ITSM / PMP and ADKAR)

Job description:

Our client is looking for a Project Manager to support the management of the workload and ongoing projects. The PM will be responsible for project management, organizational readiness, stakeholder engagement, change management, and internal coordination, building on the ITIL, PMP, and ADKAR frameworks. You will also participate in the coordination of process engineering and business architecture to ensure process integration and alignment with ServiceNow.

Experience required:

• ITSM project delivery, ServiceNow, cloud migration and SaaS implementation

Main responsibilities:

• Manage the complete project cycle (planning, resource allocation, risk management, quality assurance)
• Define objectives, scope, deliverables, and budget in collaboration with stakeholders
• Develop and track project plans, diagrams, timelines and budgets
• Organize follow-up meetings, write progress reports
• Stay informed of new technologies and best practices in IT project management
• Coordinate and lead project teams
• Ensure effective communication with stakeholders
• Support the development of project management procedures and tools, evaluate results, conduct post-implementation reviews and identify lessons learned

Minimum Requirements:

• Post-secondary degree in a related field
• PMP or PRINCE2 certification
• Experience as an IT project manager, ideally in the public/government sector
• Mastery of project management methodologies, tools and techniques
• Good understanding of SDLC and experience with agile frameworks (Scrum, Kanban)
• Proficiency in project management software, collaborative tools and Microsoft Office suite
• Ability to manage multiple projects simultaneously, prioritize and adapt to changes

Admissibility:

• The applicant must be legally entitled to work in Canada
• Reliability security clearance is required (or ability to obtain it)

ACCESSIBILITY

We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements.

If you have questions regarding accessible employment at Ateko please email our Human Resources team at

Ateko

Derek Weber - Senior Recruiter