Luxury Server

Servers at Hampton House are the epitome of refined hospitality. This role is not your average serving position - it's an experience that demands precision, performance, and composure in a high-profile, fast-paced environment.

• Main Functions:

• Deliver exceptional service with speed, precision, and poise

• Presentation and Upselling:

  • Present premium bottle packages, wine lists, and curated spirit selections

• Execution:

  • Execute flawless table-side presentation in collaboration with bar and VIP teams

  • Maintain comprehensive knowledge of menu, wines, top-shelf spirits and cocktails

  • Prepare and serve in coordination with food and beverage standards

  • Owning Your Section: Cleanliness, resets, stocking, and maintaining brand consistency at all times

  • Responsible Alcohol Service aligned with TABC and venue policy

• Atmosphere and Presence:

  • Maintain a refined, polished presence that aligns with Hampton House's elevated atmosphere

  • Navigate a high-energy room with ease, confidence, and unshakable composure

  • Greet and serve VIP tables with professionalism, warmth, and quiet attentiveness

  • Project professionalism and poise in every interaction (body language, tone, and timing matter)

  • Balance warmth and discretion, especially when serving high-profile or private guests

• Team Collaboration:

  • Communicate effectively with VIP hosts, bartenders, security, and management

  • Collaborate with security and hosts to ensure guest discretion and comfort

  • Jump in to support team flow during peak traffic hours

  • Taking ownership of guest satisfaction and encouraging return visits through authentic connection

• Required Skills and Qualifications:

  • 2+ years of experience in luxury hospitality, bottle service, or fine dining

  • Proven ability to serve high-profile clientele, including VIPs and public figures, with polish and discretion

  • Working knowledge of top-shelf spirits, wine varietals, champagne service, and high-end cocktail prep

  • TABC and Food Handler Certifications (or ability to obtain)

  • Strong communication skills and impeccable personal presentation

  • Ability to multitask in a fast-paced, high-volume nightlife setting

  • Availability for late nights, weekends, and holidays

• Benefits:

  • This role operates under a Service Charge pay model, ensuring consistent commission-based earnings

• EQUAL OPPORTUNITIES EMPLOYER