Food Service Management Specialist

We are seeking an accomplished Restaurant Operations Director to lead our team in delivering exceptional dining experiences. The successful candidate will oversee all aspects of restaurant operations, ensuring seamless daily activities and maintaining high standards of service and food quality.

The ideal candidate will develop menus, ensure compliance with health and safety regulations, handle guest relations, and develop strategic plans for growth and operational improvements. Key skills required include leadership, communication, organization, and knowledge of food safety standards and management software.

Responsibilities:

• Operational oversight: Manage the dining room operations to ensure a smooth workflow and flawless guest experience.
• Service quality: Maintain high service standards by executing steps of service correctly to achieve customer satisfaction.
• Menu and quality: Collaborate with culinary teams on menu planning and updates, ensuring food quality and safety standards are consistently met.
• Compliance: Ensure strict adherence to health, safety, and sanitation regulations.
• Guest relations: Build positive relationships with guests and handle complaints and feedback to drive improvement.
• Strategic planning: Develop long-term strategies for growth and operational improvements to increase profitability and enhance guest experience.

Key skills and qualifications:

• Strong leadership and communication skills
• Excellent organizational skills and ability to multitask
• Knowledge of food safety and sanitation standards
• Experience in a food service management role
• Proficiency with relevant software, such as Microsoft Office, Toast

This is an excellent opportunity for a seasoned professional to join our team and make a significant impact on our restaurant's success.