Analytical Instruments - Sales Applications Engineer (Industrial & Environmental)Veolia Water Technologies & Solutions • United States
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Analytical Instruments - Sales Applications Engineer (Industrial & Environmental)
Veolia Water Technologies & Solutions
- United States
- United States
À propos
Base pay range: $90,000.00/yr - $110,000.00/yr Veolia Water Tech is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolias Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the worlds most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Summary
The Sales Application Engineer for Industrial and Environmental (I&E) role at Veolia WTSs Sievers Analytical Instruments (AI) focuses on supporting internal and external sales teams in commercial processes and driving an excellent customer experience through advanced technical support. Veolia and AI have global presence with facilities in many countries including Hungary and Singapore, and its products are sold and serviced directly and indirectly by independent sales/service providers. This remote?based travel position (roughly 50%) reports directly to the I&E Sales Manager and will have a matrix manager for duties related to service support. Key Characteristics
Strong cross?functional collaboration to drive projects and business initiatives. Customer focus to deliver sales, service, and support excellence. Deep interest in the mechanics and theory of analytical instruments. Understanding of the sales cycle steps to provide high?level support for sales teams. Duties & Responsibilities
Contribute to instrument sales cycle and support team members during sales meetings. Support instrument demo, trial processes, and application approval from data collection to approval form. Actively contribute to new applications development process with internal teams and customers. Provide value proposition and technical training to internal and external sales team members. Develop advanced troubleshooting and application knowledge training content. Create and maintain manuals, training materials, videos, and documentation. Engage with teams to anticipate needs and knowledge gaps. Travel internally with industrial and environmental personnel as required. Lead advanced technical or customer service cases and support new product launches through NPI process. Qualifications
Knowledge, Skills & Abilities
General lab safety and manufacturing site safety practices. Analytical chemistry concepts and practical instrumentation knowledge. Process control, water systems, and instrumentation understanding. Project leadership and cross?functional communication skills. Strong verbal communication and training delivery across diverse audiences. Computer skills word processing, spreadsheets, cloud?based customer records management. Adaptability to meet training needs of diverse cultural backgrounds. Time management and priority shift to address quality issues and customer concerns. Comfort with hand tools, diagnostic devices, multimeters, and temperature verification devices. Ability to disassemble, reassemble instruments and document the process. 50% travel required. Education & Experience
Required
Bachelors degree in Chemistry, Physics, Engineering, or related science discipline. 2?5 years in a laboratory, chemical processing, or manufacturing environment. 3 years of experience with analytical instrumentation usage and maintenance. Preferred
4 years working directly with customers/end users in a customer?facing role. Experience with the sales cycle and supporting sales teams. Additional Information
Compensation range tied to market and internal equity considerations. Life Insurance, Paid Time Off, Paid Holidays, Flexible Spending & Health Saving Accounts, AD&D Insurance, Disability Insurance, Tuition Reimbursement. This position will remain open until November 10, 2025. Please submit your application by this date to ensure consideration. All information will be kept confidential in accordance with EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. #J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
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