Paraprofessional - Technology Support (2025-2026 SY), Luella High

Position Title: Paraprofessional I and II, Technology Support

Division: School

Reports To: Principal

FLSA Status: Non-Exempt

Salary Schedule: P3-1 (Para I) or P3 (Para II)

Work Days: 190

Essential Duties:

• Serve as a first point of contact for students, staff, and faculty seeking technology assistance.

• Maintain, track, and inventory media and technology hardware using a computerized asset management and repair system.

• Maintain the school's Single Sign-on desktop catalog of supported software applications.

• Arrange replacement and warranty repair of district-issued devices according to the Accidental Damage Protection Plan.

• Assign district devices and resources to new users.

• Provide basic training, technical support, and operational assistance to all end-users on various digital resources, devices, and peripherals.

• Provide Tier 1 (minor) troubleshooting for student and educator devices.

• Assist the Media Specialist in maintaining an orderly, neat, and attractive atmosphere in the media center.

• Assume responsibility for all phases of acquisition, processing, and circulation of media equipment in the absence of the Media Center Paraprofessional.

• Attend regularly scheduled system technology meetings and trainings as required.

• Perform other duties and responsibilities as assigned.

Qualifications:

• Para I - minimum of a High School Diploma or state-approved High School Equivalency (HSE), required. Para II - minimum of 60 semester hours or 90 quarter hours of college credit above the remedial level from a GaPSC-accepted accredited institution with the grade of "C" or higher.

• Must maintain a Georgia Paraprofessional License issued by the Georgia Professional Standards Commission (GaPSC).

• Ability to work well with students, parents, staff, and the community.

• Exceptional integrity, commitment to confidentiality, excellent character, and strong professional reputation.

• Ability to abide by the Georgia Professional Standards Code of Ethics for Educators.

• Must be regularly, predictably, and reliably at work.

• Ability to be present at the physical worksite.

• Must perform tasks involving prolonged periods of standing, walking, and sitting.

• Must perform routine physical activities such as bending and lifting/pushing/pulling up to 50 pounds.

• Must be able to properly and consistently supervise students, particularly during emergency situations.

• Vision, hearing, written, and verbal communications are essential factors in performing required tasks.