Intern Data Analyst Customer Satisfaction 80 - 100% (f/m/d)

The Opportunity

Are you passionate about leveraging data to enhance customer satisfaction? We are offering a six-month internship focused on developing innovative solutions for improving customer experience. Join our team and contribute to a project that will enable organizations to systematize and prioritize customer experience improvement initiatives.

How You'll Make an Impact

• Conduct data reviews and perform gap analysis to evaluate the structure, quality, and completeness of current datasets
• Develop statistical rules and algorithms for prioritizing actions and detecting interdependencies
• Establish mechanisms to track the outcomes of customer satisfaction initiatives
• Analyze the accuracy and maturity of current datasets and propose methods to test and validate the framework
• Lay the foundation for future predictive models
• Create a reporting and visualization system for stakeholders

Your Background

• Currently enrolled in a Master's program in Data Science, Statistics, Computer Science, or a related field
• Experience with data analysis and statistical modeling
• Good in Python or R for data analysis
• Familiarity with machine learning concepts and predictive modeling
• Strong analytical skills and attention to detail
• Excellent communication skills in English, both written and spoken
• Ability to work independently and as part of an interdisciplinary team

More About Us

Our diverse and inclusive work environment encourages collaboration and continuous learning, ensuring that every team member has the opportunity to grow Join us and be part of a company that is shaping the future of sustainable energy solutions.

Apply now

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.