Front of House Manager

Location: Play Away Day Nursery, Totton
Salary: Competitive
Contract: Permanent | Full-Time (40 hours per week)

Play Away Day Nursery in Totton is part of the Family First Group, a leading provider of exceptional childcare. Our nursery offers a warm, welcoming environment for children and families—and convenient on-site parking for our team!

We believe happy teams create the best outcomes for children. Here’s what you’ll enjoy:

✅ 33 Days Paid Holiday – Including your birthday off!
✅ 75% Childcare Discount – For your own little ones
✅ Career Growth – Tailored training and clear progression opportunities
✅ Health & Wellbeing Support – Confidential helpline and resources
✅ Supportive Culture – Inclusive team, staff socials, and appreciation treats
✅ Company Pension & Free Parking
✅ DBS Paid For – We cover the cost
✅ Uniform Provided – Ready from day one

As Front of House Manager , you’ll be the first point of contact for families and visitors, ensuring a professional and welcoming experience. You’ll manage front-of-house operations and oversee key administrative and financial tasks that keep our nursery running smoothly.

• Greet families, children, and visitors with warmth and professionalism
• Respond promptly to parent queries
• Maintain accurate administrative records and support the Manager in achieving operational targets
• Ensure all documentation is up-to-date and submitted on time
• Perform general office duties and keep the workspace organized

Essential:

• Experience with database management systems
• Ability to produce reports and meet deadlines

Desirable:

• Previous experience in a school or nursery environment
• Strong organizational and multitasking skills
• Ability to work independently and use initiative in a fast-paced setting

If you’re detail-oriented, thrive in a dynamic environment, and want to make a real impact in early years education, we’d love to hear from you!

Please note: We are unable to offer visa sponsorship for this role.

Safeguarding Commitment:
We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. This role requires an enhanced DBS check.

Equality Statement:
Family First Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.