Customer Service Representative

Kirmac Collision & Autoglass — Now in Edmonton

Fixing cars and supporting communities for over 50 years.

Family-owned since 1973, Kirmac has grown into a trusted leader in collision repair with 24 locations across the Lower Mainland and Fraser Valley. As we expand into Edmonton with our newest shop, we're bringing the same commitment to quality repairs, exceptional customer service, and community care that has defined us for more than five decades.We're proud supporters of B.C. Children's Hospital through our Kirmac Cares for Kids program—and excited to bring our people-first culture to Alberta.

We're looking for someone with an ear for service

Customer Service Representative

We're seeking a skilled customer centric expert to join our world-class team. Would you love the chance to have your customers raving about you with anyone who'll listen? We want to hear from you

Benefits & Perks

• Excellent Wages
• Extended Health, Dental and Vision Coverage
• Plenty of Paid Time Off
• RRSP Options
• Team Working Environment
• Support for Volunteering and Community Involvement
• Learning and Development Program
• Training and Education Fund
• Corporate Discounts Program
• Regular Social Events

Responsibilities

• Build lasting customer connections in store
• Submitting ICBC rental forms
• Scheduling Appointments
• Generating repair orders
• Interacting with vendors
• Providing repair updates to customers via phone, text and/or email
• Managing/Posting invoicing and parts returns
• Reconciling repair orders

Requirements

• Excellent verbal and written communication skills.
• Organized and efficient with brilliant people skills.
• Dazzling work references.
• Passion for cars
• Valid Driver's license

We want people who want to have an impact.
 

Kirmac is building an inclusive company culture where anyone, regardless of age, race, gender, sexual orientation, or disability, is recognized and rewarded for their contributions. Our Learning & Development Program allows every team member to learn new skills and expand their expertise. If you want to work someplace where you can grow, and your ideas can have an impact, we want to hear from you
 

Ready to make an impact? Apply with your resume today

We thank all applicants for their interest, however, only those selected for an interview will be contacted.