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Customer Solutions Architect
Harnham
- London, England, United Kingdom
- London, England, United Kingdom
À propos
North West London
Working Model:
2 days a week
About the company/role A leading organisation within the entertainment, media and sport sector is undergoing a major digital transformation to modernise its systems and deliver a more enterprise-wide approach.
This role sits within their technology division and focuses on the CRM replacement programme, which aims to improve customer engagement, data insight, and marketing effectiveness across the organisation.
Role and responsibilities
Define and oversee solution design for CRM and marketing technology platforms
Lead the CRM replacement and integration of new systems
Liaise with internal stakeholders and external implementation partners
Ensure smooth data migration between legacy and new CRM systems
Translate business needs into scalable technical solutions
Skills and experience Required:
5–10 years’ experience in Solution Architecture
Strong CRM experience (Microsoft Dynamics CRM)
Excellent stakeholder and communication skills
Experience working with external delivery partners
Nice to have:
Experience with Customer Data Platforms (CDP)
Exposure to marketing automation tools (e.g. Emarsys or similar)
Background in large-scale digital transformation projects
Please note - this role cannot offer sponsorship at any given time. For example, a graduate or postgraduate visa would be invalid, as it expires and sponsorship would then be required.
Apply below!
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Entertainment Providers
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Compétences linguistiques
- English
Avis aux utilisateurs
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