Administrative Assistant - Melbourne, FL

Administrative Assistant - Glover Oil

About the Position
We are looking for a detail-oriented Administrative Assistant to join our team at Glover Oil. This position is essential to our daily operations, as it involves providing exceptional customer service while managing various administrative tasks, including billing, filling, accounts receivable, and customer support.

Key Responsibilities

Provide professional front counter service, processing invoices for fuel and oil pickups at the plant
Answer phones and efficiently process customer orders
Address and resolve customer issues related to statements, invoicing, and general inquiries
Manage accounts receivable processes and attend bi-weekly AR meetings
Complete billing through the Glover Oil billing portal including entering prices, verifying invoices, printing invoices, and processing credit card payments
Work with Customer Billing Portals (Coupa) to enter and process invoices
Maintain accurate documentation and records

Qualifications

Proven experience in administrative support or customer service
Strong proficiency in Microsoft Office, particularly Excel and Word (REQUIRED)
Excellent communication skills, both verbal and written
Detail-oriented with strong organizational abilities
Ability to multitask in a fast-paced environment
Problem-solving skills with a customer-first mindset
Experience with billing systems and accounts receivable preferred
High school diploma or equivalent; associate degree preferred

Personal Attributes

Professional demeanor and appearance
Reliable and punctual
Team player with a positive attitude
Strong work ethic and commitment to accuracy