Branch Customer Service and Sales Representative - Gastonia, NCThe Auto Club Group • United States
Branch Customer Service and Sales Representative - Gastonia, NC
The Auto Club Group
- United States
- United States
À propos
The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch Positions
Field Insurance Sales Agent, Travel Agent, etc. Other Departments such as: Call Centers, Automotive Services, Claims, Underwriting, and more Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, Dental, and Vision Benefits 401k Match Paid Parental Leave and Adoption Assistance Paid Time Off (PTO), Company Paid Holidays, CEO Days, and Floating Holidays Paid Volunteer Day Annually Tuition Assistance Program, Professional Certification Reimbursement Program, and Other Professional Development Opportunities AAA Membership Discounts, Perks, and Rewards and Much More We are looking for candidates who: Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Compétences linguistiques
- English
Avis aux utilisateurs
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