Solutions Engineer

DXC Technology

+1
+2
Cambridge, England, United Kingdom

+1
+2
Cambridge, England, United Kingdom

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À propos

DXC Technology (DXC: NYSE) is the worlds leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The companys technology independence, global talent, and extensive partner network combine to deliver powerful next-generation IT services and solutions. The role DXC Technology is seeking a dynamic and technically adept Solution Engineer to support our strategic partnership with Dynatrace, a leader in observability and application performance monitoring. This role is pivotal in driving technical sales engagements, crafting tailored observability solutions, and aligning Dynatraces capabilities with DXCs service offerings. As a trusted technical advisor, you will work closely with DXCs sales teams, customers, and partners to demonstrate the value of the Dynatrace platform. You will lead solution design discussions, deliver compelling product demonstrations, and help customers solve complex business and IT challenges through intelligent observability. Due to Security clearance requirements candidates must be UK national/British citizen/British passport holder/ single nationality and resided in the UK for 5 years and over. Responsibilities Client Engagement:
Collaborate with account executives to understand customer needs, business objectives and technical requirements
Lead technical discovery sessions and workshops with stakeholders.
Act as a trusted advisor, guiding customers through evaluation, deployment strategies, and ongoing optimization of Dynatrace solutions.
Solution Design & Presentation:
Design tailored solutions leveraging the Dynatrace platform, ensuring scalability, security, and performance across diverse environments.
Design and propose observability architectures across cloud-native, hybrid, and multi-cloud environments.
Develop complex proposals and cost models aligned with customer goals and DXCs service offerings
Deliver compelling product demonstrations and proof-of-concepts (PoCs).
Create solution documentation including architecture diagrams, ROI analysis, and technical proposals.
Lead solution presentations to customers, articulating value and technical fit
Collaborate with DXC sales teams and delivery teams to design customer centric and profitable solutions
Work with DXC account & service teams to integrate Dynatrace into opportunities such as managed services
Technical Leadership:
Stay up to date with Dynatrace capabilities, industry trends, and competitor offerings.
Provide feedback to delivery teams on customer needs, product gaps, and enhancement opportunities.
Act as a technical mentor to junior team members and contribute to internal knowledge sharing.
Liaise with Dynatrace to maintain technical alignment and share insights
Collaboration & Enablement:
Work cross-functionally with engineering, customer success, and marketing teams.
Lead RFP/RFI responses and contribute to technical content creation.
Industry & Market Representation
Represent DXC and Dynatrace at industry events, webinars, and conferences.
Deliver keynote presentations and lead demo booth activities to showcase solution capabilities
Key Performance Metrics Win Rate Contribution:
Percentage of deals influenced or supported that result in closed-won outcomes.
PoC Success Rate:
Ratio of successful proof-of-concepts leading to customer adoption.
Sales Cycle Acceleration:
Reduction in time-to-close for deals where technical support was provided.
Customer Satisfaction (CSAT):
Feedback scores from prospects and customers on technical engagement quality.
Requirements Masters degree in Computer Science, Engineering, or related field.
Prior experience working with or for a Global Systems Integrator (GSI).
Proven experience in pre-sales, solution architecture, or consulting roles.
Strong understanding of cloud platforms (AWS, Azure, GCP), DevOps, and microservices.
Hands-on experience with observability tools, APM, log analytics, and infrastructure monitoring.
Proficiency in scripting or programming languages (e.g., Java, Python, JavaScript).
Certifications in Dynatrace, AWS, Azure, or GCP.
Familiarity with OpenTelemetry, FluentBit, Cribl, or similar data pipeline tools.Ability to translate technical capabilities into business value, aligning observability solutions with customer KPIs and strategic goals
Excellent communication and presentation skills.
Ability to travel occasionally for customer meetings and events.
Preferred Skills Experience with Dynatrace and similar platforms (e.g., New Relic, Datadog, AppDynamics).
Certifications in cloud technologies or DevOps practices.
Familiarity with CI/CD pipelines, Kubernetes, and infrastructure-as-code tools (Terraform, Ansible).
What we offer DXC provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.
TPBN1_UKTJ

Compétences idéales

DevOps
Microservices

Cambridge, England, United Kingdom

Expérience professionnelle

DevOps

Compétences linguistiques

English

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