Business Analyst with German (Salesforce, Switzerland)

BUSINESS ANALYST WITH GERMAN (SALESFORCE, SWITZERLAND)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

As a Salesforce Business Analyst with Capgemini, you will be involved in leveraging our deep partnership with Salesforce by implementing Salesforce solutions that adhere to platform best practices and promoting the use of standard Salesforce features to deliver solutions that empower our corporate clients to optimize their customer acquisition, sales processes, and service experiences.

You will play a key role in:

• Collaborating with business stakeholders to analyze business requirements, translating those requirements into customized solutions using the Salesforce platform;
• Analyzing and understanding complex business processes and working with Solution Architects to map them back to the Salesforce platform/product ecosystem;
• Working in global development work streams, from design through testing and deployment, often with junior members of the team both offshore and onshore;
• Joining forces with project leadership to estimate work effort, determine required resources, and set a realistic schedule for delivery;
• Maintaining effective client relations and rapport – delivering timely and relevant information with the ability to quickly identify and report project risks;
• Providing mentoring and sharing knowledge of the Salesforce platform with others, especially junior members of the team.

YOUR PROFILE

• Experience as an IT consultant or Business Analyst in a customer-facing role;
• Professional experience with capturing business & IT department requirements and complex business processes, as well as working with development teams to implement a Salesforce Application;
• Familiarity with the standard Salesforce functionality, preferably Sales Cloud and/or Service Cloud;
• Salesforce App Builder or Consultant Certifications;
• Strong communication and presentation skills;
• Fluency in English and German.

WHAT YOU'LL LOVE ABOUT WORKING HERE?

• We provide the tools and support to set you up for success from day one;
• Experience the benefits of hybrid working, offering flexibility and ensuring work-life balance;
• Harness the strength of diverse teams, fostering innovation and inclusive collaboration;
• We offer additional benefits such as 5 weeks of vacation, Employee referral bonus, Company shares program and Annual contribution to a fitness subscription.

Capgemini Switzerland is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.

ABOUT US

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society.

It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs.

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

The Group reported 2023 global revenues of €22.5 billion.

Get the future you want | www.capgemini.com

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