Senior AI Software Engineer (LLMs)

Nexthink

Discover what your employees need, see what they experience, know how they feel. Deliver IT that delights.

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

Nexthink is at the forefront of the Generative AI revolution, leading a companywide initiative around conversational AI. We are seeking an experienced AI Software Engineer to join our AI applied research team and shape our next phase of innovation and growth. Our focus is on creating innovative AI features that solve real-world problems for our customers.

As part of the AI team at Nexthink, you will:

• Prototype and develop advanced AI features using Large Language models (LLMs) and agents.
• Foster innovation by staying updated with the latest advancements in AI and integrating them into the product.
• Provide expert guidance on best practices for AI development and deployment.
• Automate the process of AI model benchmarking and deployment.

Qualifications

• BSc or MSc in Computer Science, or related technical field.
• Experience prototyping and building with LLMs and NLP tools.
• Strong software engineering experience in Python.
• Good understanding of microservice, container & orchestration technologies (Docker, Kubernetes, etc.).
• Experience building platforms/products on the cloud.

Bonus:

• Experience building, deploying, and maintaining production systems on AWS.
• Expertise in Java.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you!

What We Offer:

• Permanent Contract and a competitive compensation package (including stock options).
• Very good location next to the Prilly-Malley train station.
• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• Free access to a fitness centre inside the building.
• Reimbursement of the half-fare travel card for public transport.
• Reimbursement up to 50% of the cost of French classes.
• Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

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