Retail Sales Associate

This essential role drives the success of our retail operations. Retail Sales Associates engage closely with both wholesale and retail customers, understanding their needs, answering inquiries about Sherwin-Williams products, and providing tailored recommendations. In this customer-focused position, you’ll be responsible for resolving customer concerns promptly and ensuring maximum satisfaction. Staying informed about product features while upholding high visual standards in the store is crucial. Your dedication to excellent customer service will be key as you work to meet the store's sales goals. We offer a range of health benefits including prescription savings, virtual physician visits, retirement options, and a generous time-off package that covers vacation, holidays, and military leave. For further details on our benefits, please visit our benefit page. Please note that this role will involve interaction with customers, including minors, and access to cash, electronic equipment, and store merchandise, which may be supervised or unsupervised. To safeguard our business and customers, a review of criminal history is required. The selected individual will work at Store #3398, located at 1060 E Lincoln Highway, New Lenox, IL 60451. Additionally, flexibility to cover hours at other stores within our POD is expected. This is a part-time position with compensation starting at $16.40 per hour. At Sherwin-Williams, we believe in nurturing diverse career paths. We value unique talents and abilities from all backgrounds; therefore, all qualified individuals are encouraged to apply, including those with disabilities and Protected Veterans. Application Process: Online Application:

Identify roles of interest on our Careers page and create a profile in about 15 minutes. Digital Interview:

Qualified candidates will receive an invitation to complete a video interview via our partner. The interview includes behavioral questions and should be completed within 7 days of receiving the invitation. In-Store Interview:

Top candidates will meet the Recruitment team in a store for further discussion. We are committed to supporting our employees' health and well-being through comprehensive benefits programs. For more details on our offerings, please refer to our benefit page. Compensation varies based on factors such as geographic location, skills, and experience. The listed wage is accurate as of the posting date, and the company reserves the right to modify information at any time. We welcome applicants with arrest or conviction records in accordance with applicable laws. Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer committed to inclusivity and diversity in the workplace. All qualified candidates will be considered without discrimination based on various factors including race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We emphasize that no Sherwin-Williams recruitment team member will ask for payment or sensitive personal information during the application process. Deliver exceptional customer satisfaction through outstanding sales service. Assist customers in person and over the phone by identifying their needs and suggesting suitable products and services. Build trust-based relationships with customers. Accurately process sales transactions in line with company policies. Meet specified sales goals consistently. Keep accurate work order files and formulas. Pull and prepare products from inventory. Tint and mix products to fulfill customer specifications. Restock shelves and create visually appealing displays. Maintain store equipment cleanliness. Assist with delivery logistics and maintain stock in designated areas. Stay knowledgeable about product offerings and available options. Adhere to inventory control protocols. Propose strategies to enhance sales performance. Minimum Requirements: Must be at least 18 years old. Authorized to work without needing visa sponsorship. Possess a valid, unrestricted Driver's License. Ability to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally, with or without accommodation. Willingness to work scheduled hours including evenings and weekends. Preferred Qualifications: High School diploma or GED. At least 1 year of experience in a customer service or retail role. Experience selling paint and related products. Familiarity with tinting and mixing equipment. Multilingual abilities, especially in Spanish, are a plus.