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Business Analyst eCommerce
Viking
- +1
- +6
- Belgrave, England, United Kingdom
- +1
- +6
- Belgrave, England, United Kingdom
À propos
Assist technical teams in translating required functionality into application architecture.
Create workflows, user journey maps and other business models to demonstrate as-is and to-be solutions.
Ensure that requirements are captured as user stories using best practice standards and methodologies
Ensure accurate and appropriate decisions are made by the solution/development team to align with the business needs.
Work collaboratively to align research carried out by the Conversion Rate Optimisation (CRO) team and other business process owners to gather insights and requirements for new eCommerce initiatives.
Advise the delivery team of insights provided by the research team, ensuring solutions align to the research made available
Utilise the CRO toolkit to ensure user stories are supported with supporting data.
Assist the delivery Squads and Product Owner to identify, define and measure a series of eCommerce metrics and KPIs. Reporting on the outcome and value delivered of the Squad's deliveries.
Gain enough understanding of the eCommerce platform and architecture to anticipate implications of proposed changes and enhancements
Help to ensure consistent throughput by ensuing the team is provided with a sufficient supply of relevant, prioritised and actionable work items in their backlog.
Ensure backlog priority is agreed and maintained via the Product Owner.
Work with multi-discipline teams across multiple locations and functions, specifically with (but not limited to) end-users, CRO, Web Analytics, User Research, and the delivery Squad(s)
In the absence of the Product Owner, act as a proxy-PO and sign off features for release.
Participates in and supports testing, acceptance, integration, and activation of new eCommerce features.
Help identify continuous improvement opportunities for business processes and the delivery Squad's internal processes.
Job Qualifications Proven experience within an eCommerce business domain
High customer focus and understanding of eCommerce customer journeys
An eye for detail – demonstrated by comprehensive understanding of eCommerce metrics, funnels and other KPIs
High work ethic and proactivity to mobilise across the business and gather requirements
Enthusiastic problem solver – a self-starting, innovative, creative thinker
Strong experience of Agile principles, as well as more traditional Waterfall methodologies
Represent the interests of Business users throughout the project and ensure that the objectives are achieved end-to-end
Ability to listen to information, reflect on implications and challenge constructively and effectively
Commercial awareness – understands how businesses operate and able to articulate the connection of new requirements to business objectives
Ability to estimate difficulty of requirements and to break down work into the process steps
Communicates in a timely manner and with confidence
T-shaped skills – specialist in the Business Analysis domain with ability to make connections across different disciplines.
Fluent knowledge of English, spoken and written. Other language skills (Dutch, German, French) would be an advantage.
TPBN1_UKTJ
Compétences idéales
- Agile
- Business Analysis
- Stakeholder Management
- User Stories
- Waterfall
- Web Analytics
Expérience professionnelle
- Business Analyst
Compétences linguistiques
- English
Avis aux utilisateurs
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