Application Supporter 2nd Level

Responsibilities

• Application support of several critical banking applications (2nd level support)
• Suggest and implement operational improvements like automations
• Coordination and communication between incident managers, service owners, 3rd level support and other IT and business stakeholders
• Administration of change requests for application-related process fulfilment
• Engage in application projects with a view to operational aspects
• Data cleansing of the systems
• Documentation of application operations

Requirements

• Several years of experience in 2nd level application support
• Good knowledge in Unix
• Experience with Java application servers and Oracle databases
• Experience in Temenos T24
• Understanding of job scheduling systems (Control M, AWA Automic)
• Fluent in English

Nice to have

• Knowledge of shell scripts and SQL queries
• Experience with Windows servers
• Experience in the financial industry
• ITIL Foundation certification
• Good German language skills

Personality

• Excellent analytical and problem-solving skills
• Methodical and structural approach
• Strong communication skills
• Team- and customer-oriented personality

We are a strong customer-focused company working mainly for Top 500 companies. We pay great attention to further training and development, career opportunities, and working conditions. We provide these opportunities to Swiss and EU residents. If you are strong in the above-mentioned fields, do not hesitate to send us your application and let us inform you about this.

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